Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karrigan Ament

Worthington,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Sales /Fleet Management

JJR Management
01.2024 - Current
  • Established strong client relationships for repeat business and customer loyalty.
  • Manage all Fleet compliance requirements.
  • Reduced operational expenses by identifying inefficiencies within existing systems or procedures promptly addressing them proactively.
  • Handle all sales paperwork for buying and selling inventory, auction listings, trucking and deliveries
  • Proficient in Oversized/Overweight load permitting in all 50 states.
  • Evaluated competitor offerings regularly to maintain a competitive edge within the industry landscape.
  • Developed customized proposals for clients, showcasing the value and benefits of fleet solutions.
  • Optimized inventory management processes to ensure efficient allocation of resources and quick response times for customers.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Trail Barn Manager

Shenandoah Riding Center
Galena IL
09.2023 - Current
  • Managing and scheduling a staff up to 15 employees while keeping a steady work life balance
  • Responsibilities include caring for the health and wellbeing of 40+ horses while maintaining a safe and clean workspace
  • Maintaining all bookings and injury claims while ensuring all vetting and medical records are kept for each animal.

Sales, Parts, Warranty Coordinator

Digga North America
Dyersville, IA
03.2022 - 09.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Responsible for all warrant cases and claims, working closely with customers to ensure their satisfaction in the process of claims and the end result.

Sales Associate

Mi-T-M
Peosta, IA
01.2021 - 03.2022
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Gained knowledge on all Mi-T-M products to be able to best help my clients.

Laborer Operator

Douglas Timber Solutions
Dubuque, IA
04.2017 - 02.2020
  • Improved worksite organization through meticulous attention to detail in material management, storage, and disposal.
  • Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
  • Scheduled all bids, and handled all billing duties when projects were completed.

Education

High School Diploma. -

Northeast Iowa Community College
Calmar, IA
05.2018

Skills

  • Teamwork Abilities
  • Analytical Thinking
  • Policy Knowledge
  • Customer Retention
  • Task Prioritization
  • Customer Service

Timeline

Sales /Fleet Management

JJR Management
01.2024 - Current

Trail Barn Manager

Shenandoah Riding Center
09.2023 - Current

Sales, Parts, Warranty Coordinator

Digga North America
03.2022 - 09.2023

Sales Associate

Mi-T-M
01.2021 - 03.2022

Laborer Operator

Douglas Timber Solutions
04.2017 - 02.2020

High School Diploma. -

Northeast Iowa Community College
Karrigan Ament