Karrigan Bailey
Travelers Rest,SC
Summary
Driven and goal-oriented professional with a robust background in customer service and cash handling, demonstrated during my tenure at Tractor Supply Company and Brookeshire Grocery Company. Excelled in teamwork and collaboration, significantly enhancing operational efficiency. Possesses strong problem-solving skills and a commitment to excellence, ensuring high levels of customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Farm Hand
Triple Oak Farm
10.2020 - 07.2023
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Carried out daily farm tasks such as feeding animals, cleaning pens to ensure animal health and welfare, cleaning and organizing food storage.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Prepared and administered vaccinations and medications to animals.
- Supervised work activities of farm laborers and provided instruction and guidance.
Restaurant Waiter
Carolina BBQ
10.2021 - 03.2023
- Cultivated warm relationships with regular customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Used cash registers and credit card machines to cash out customers.
Cashier
Tractor Supply Company
01.2021 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Ingles Markets Inc
11.2020 - 01.2021
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Sales Associate
Brookeshire Grocery Company
10.2018 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Bachelor of Arts - History
University of South Carolina Upstate
Spartanburg, SC04.2024
Associate of Arts -
Spartanburg Community College
Spartanburg07.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Goal-Oriented
- Excellent people skills
- Cash Handling
- Meeting deadlines
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
Hobbies
Many hobbies that I enjoy is organizing, cleaning, studying, cooking, socializing, and kayaking.
Timeline
Restaurant Waiter
Carolina BBQ
10.2021 - 03.2023
Cashier
Tractor Supply Company
01.2021 - 05.2021
Cashier
Ingles Markets Inc
11.2020 - 01.2021
Farm Hand
Triple Oak Farm
10.2020 - 07.2023
Sales Associate
Brookeshire Grocery Company
10.2018 - 02.2020
Bachelor of Arts - History
University of South Carolina Upstate
Associate of Arts -
Spartanburg Community College
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