Overview
Work History
Education
Skills
Timeline
Generic

Karril R. Herbert

Orlando,FL

Overview

12
12
years of professional experience

Work History

Team Lead Trainer

Publix
07.2017 - Current
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety and performance requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in [Result].
  • Created curricula, instructions, documents and written tests for various types of training courses.
  • Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.

Security Officer

Securitas Security Services USA
06.2011 - 06.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.

Education

Associate of Arts - Cardiology

Central Florida Institute - Palm Harbor
Orlando, FL
06.2008

High School Diploma -

Weslyan Academy
St. Thomas, U.S.V.I.
06.1989

Skills

  • Performance Evaluations
  • Employee Interviewing
  • Restaurant Operation
  • Training Video Production
  • Course Materials Development
  • Program Monitoring and Tracking
  • Survey Management
  • Food Safety
  • Fee and Expense Estimation
  • Cost Control and Reduction
  • Training Tools and Resources
  • Policies and Procedures
  • Delegating Work
  • Tool Preparation
  • Virtual Learning Management
  • Budget Administration
  • Corporate Goals and Targets
  • Corrective Actions
  • Resource Coordination

Timeline

Team Lead Trainer

Publix
07.2017 - Current

Security Officer

Securitas Security Services USA
06.2011 - 06.2017

Associate of Arts - Cardiology

Central Florida Institute - Palm Harbor

High School Diploma -

Weslyan Academy

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Karril R. Herbert