Karrington Farrar
Raleigh,NC
Summary
Ambitious and detail-oriented Accounting Business Major seeking opportunities in Data Entry, Business Management, Customer Service, Sales, and Finance. Bringing a proven track record in Customer Service, Data Entry, Sales, and Operations, with a strong commitment to enhancing organizational efficiency and customer satisfaction. Willing to relocate within North Carolina and authorized to work in the US for any employer.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Call Center Representative
Car Computer Exchange
11.2023 - Current
- Managed inbound and outbound sales calls for vehicle parts (PCMs, ECMs, TIPMs)
- Addressed customer concerns and provided product solutions for issues such as no-starts and communication errors
- Provided detailed status updates on orders, facilitating transparent communication between the company and customers.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
Cook & Cashier/Customer Service
WakeMed
12.2022 - 10.2023
- Prepared and served customized meals for patients, adhering to dietary restrictions and preferences
- Assisted customers, including those with mobility issues, ensuring safe and pleasant dining experiences
- Managed cash transactions and maintained inventory, contributing to a streamlined and efficient service environment.
Warehouse Associate
QVC
03.2021 - 09.2022
- Performed various warehouse duties including receiving, stowing, picking, packing, and shipping
- Assisted in problem-solving and cycle counts, ensuring accurate inventory management.
Parking Attendant
McLaurin Parking Company Inc.
06.2018 - 08.2022
- Directed traffic and managed parking logistics for large events, including UNC and NC State games, concerts, and the NC State Fair
- Provided assistance to customers, particularly those with disabilities, ensuring safe and efficient parking services.
Dining Room Server
Waltonwood Retirement Resort
11.2021 - 07.2022
- Served meals and provided room service to senior residents, catering to health and mobility needs.
Call Center/Data Entry Clerk
RTI International
04.2021 - 06.2022
- Collected and entered patient data, supporting healthcare providers in delivering patient-centered care
- Managed HIPAA-compliant documentation, ensuring patient privacy and proper record-keeping.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Cashier and Customer Service Associate
Walgreens
10.2020 - 08.2021
- Managed inventory and stocked shelves, contributing to a well-organized and customer-friendly retail environment
- Provided excellent customer service, enhancing the overall shopping experience.
Youth Counselor
YMCA
10.2019 - 04.2020
- Assisted children in Kindergarten through Fifth Grade with homework and extracurricular activities, promoting academic and personal development.
Education
Bachelor Of Business Management (In Progress) - Accounting
North Carolina Central University
Durham, NCHigh School Diploma -
Southeast Raleigh High School
Raleigh, NCSkills
- Customer Service: 4 years of experience in various service roles, consistently delivering high-quality service
- Sales & Call Center: Proficient in sales techniques, customer communication, and order management
- Data Entry & Administrative: Strong attention to detail, proficient in Microsoft Office, Google Docs, and data management
- Food Service & Cash Handling: 5 years of experience in food preparation, serving, and handling cash transactions
- Warehouse Operations: Experienced in inventory management, packing, shipping, and safety protocols
Certification
- Driver's License
- Property & Casualty License
Assessments
Proficient, Proficient, Proficient, Proficient, Proficient, Proficient, Proficient, Proficient, Proficient, Proficient
Work Preference
Work Type
Full TimeInternshipWork Location
RemoteOn-SiteTimeline
Sales Call Center Representative
Car Computer Exchange
11.2023 - Current
Cook & Cashier/Customer Service
WakeMed
12.2022 - 10.2023
Dining Room Server
Waltonwood Retirement Resort
11.2021 - 07.2022
Call Center/Data Entry Clerk
RTI International
04.2021 - 06.2022
Warehouse Associate
QVC
03.2021 - 09.2022
Cashier and Customer Service Associate
Walgreens
10.2020 - 08.2021
Youth Counselor
YMCA
10.2019 - 04.2020
Parking Attendant
McLaurin Parking Company Inc.
06.2018 - 08.2022
Bachelor Of Business Management (In Progress) - Accounting
North Carolina Central University
High School Diploma -
Southeast Raleigh High School
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