Karrington Smith

Collaborate with the Innovation Strategist to broaden the departments use of technology and introduce automation into it's processes aiding in introducing diverse vendor services.

• Update computer database of map files and geographic data for ATLSuppliers.com.

• Develop visual geographic representations and maintain existing maps to represent current locational data and details of City of Atlanta projects accurately.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Resolved customer issues and concerns promptly, demonstrating a problem-solving mindset and a commitment to ensuring customer satisfaction.
• Delivered exceptional customer service in a fast- paced environment by directing 100+ daily inquiries through phone and email leading to increased efficiency.
• Demonstrated excellent customer service skills by providing accurate information and assistance to individuals seeking records, fostering positive interactions.