Karrissa Jones
Woodstock,Georgia
Summary
Highly adaptable team leader with excellent background of quick and effective performance. Highly experienced in performing quality inspections and machinery operations. Reliable, upbeat, and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking with strong organizational skills eager to secure any job position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Associate
Family Dollar
11.2022 - 01.2023
- Provided product price information to customers.
- Created promotional materials to advertise products and services.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages and to meet seasonal needs
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Remodeler
Ron King Construction
05.2022 - 08.2022
- Completed tear-down of existing structures to prepare for new construction.
- Adhered to tight schedules to avoid construction delays and finish projects before expected completion dates.
- Checked supply inventories and work orders daily to encourage subcontractor efficiency and productivity.
- Cleaned and disposed of debris to maintain safe and clean working environment.
- Hung sheetrock and drywall by attaching panels to studs, cutting adjoining panels and making cutouts around outlets and switches.
- Checked for plumbing issues to replace or repair faucets and pipes.
- Inspected and tested fixtures and systems after installation to confirm proper and safe functioning.
- Installed drywall, siding and other structural components, replacing outlets, light fixtures, and hardware.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to avoid accidents or cost effecting accidents.
- Worked on sites, installing roofs and other exterior components, and finished surfaces of woodwork or wallboard in houses with paneling, paint and various hand tools.
Housekeeping Manager
Just Peachy Cleaning
09.2021 - 05.2022
- Trained and mentored all new employees and managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and rooms based on abilities and daily requirements.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Completed schedules, shift reports, and other business documentation.
- Placed orders for housekeeping supplies and guest toiletries.
- Managed laundry sorting, washing, drying, and ironing.
- Implemented daily, weekly and monthly cleaning routines for staff to follow and scheduled and prioritized tasks to staff, overseeing work completion.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
Housekeeper
Green Glove Cleaning
05.2019 - 01.2021
- Serviced 100s of commercial and residential vacation homes, condos, and ski resort mansions.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming and mopping floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial and residentials by vacuuming, cleaning windows, and dusting.
Bartender
Movie Tavern
08.2018 - 04.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas, and kept presentable and well-stocked.
Delivery Driver
Pizza Hut
07.2016 - 11.2018
- Completed on-time deliveries by choosing best and most efficient routes to satisfy customer needs.
- Successfully handled in and out of store cash/credit transactions.
- Delivered to correct customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations, minimizing company liability and risks to loads.
- Worked scheduled hours as required and took on extra available shifts during holidays and busy periods.
- Prepped, cooked, finalize menu items, ensuring quality control, reducing customer complaints and food costs.
- General deep/basic cleaning of store.
Education
Diploma -
North Cobb High School
Kennesaw, GA07.2015
Skills
- Attention to Detail
- New Hire Training
- Business Strategies
- Order Supplies
- Time Management
- Customer Relationship Management
- Excellent Written and Verbal Communication
- Flexible Hours
- Active Listening
- Customer Engagement
- Team Cooperation
- Strong Communication and Interpersonal Skills
- Computer Competency
- Social Perceptiveness
- Adaptable and Flexible
- Ability to Lift 40 Pounds
- Safety and Cleanliness Standards
- Energy and Physical Stamina
- Professional and Courteous
- Critical Thinking
- Goal-Driven
Accomplishments
- Supervised team of 7-10 staff members.
- Cleaned up to 10 houses per day in accordance with the specific checklist.
- Promoted to manager for exceeding company goals and expectations for 6 months.
- Achieved success in multiple jobs through effectively being a team leader, and an overachiever.
- Documented and resolved customer issues which led to overall customer satisfaction.
Timeline
Associate
Family Dollar
11.2022 - 01.2023
Remodeler
Ron King Construction
05.2022 - 08.2022
Housekeeping Manager
Just Peachy Cleaning
09.2021 - 05.2022
Housekeeper
Green Glove Cleaning
05.2019 - 01.2021
Bartender
Movie Tavern
08.2018 - 04.2019
Delivery Driver
Pizza Hut
07.2016 - 11.2018
Diploma -
North Cobb High School
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