Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karrita Smith

Conroe,Texas

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Data Entry Clerk

Teligistics
Conroe, Tx
03.2024 - 06.2024
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Maintained confidentiality of sensitive information entered into the system.
  • Verified accuracy and completeness of data entry into the database system.
  • Updated existing records with new or revised information as needed.
  • Maintained database by entering new and updated customer and account information.
  • Proofread and edited documents to correct errors.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
  • Followed up on pending tasks until completion.
  • Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
  • Created spreadsheets to track data entries.

Commercial Bank Teller

Butterfield Bank
Hamilton , Bermuda
06.2006 - 05.2016
  • Processed customer transactions, such as deposits, withdrawals, transfers and loan payments.
  • Participated in training sessions related to banking regulations and procedures.
  • Developed strong relationships with customers through effective communication skills.
  • Resolved customer complaints in a professional manner while adhering to Bank policies and regulations.
  • Identified transaction errors when debits and credits did not balance.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Resolved customer disputes promptly in accordance with bank policies and procedures.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Inspected bills for authenticity using counterfeit detection devices when necessary.
  • Stored excess cash securely in the bank vault after verifying amounts against records.
  • Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes and reported cash discrepancies.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.

Customer Service Cashier

People's Pharmacy
Hamilton, Bermuda
06.2004 - 05.2006
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Balanced cash drawers at the end of each shift.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Counted and balanced cashier drawers.
  • Answered phone calls to assist customers with questions and orders.
  • Assisted customers with locating merchandise within the store.

Education

CERTIFICATION - NURSE ASSISTANCE

Sowela Technical Community College
Lake Charles, LA
05-2017

CERTIFICATION - Teacher Assistant

BERMUDA COLLEGE
BERMUDA
12-2015

High School Diploma -

CONTINENTAL ACADEMY HIGH SCOOL
Miami, FL
05-2004

Skills

  • Data Entry
  • Administrative Support
  • Office Management
  • Word Processing
  • Customer Service
  • Critical thinking and Problem-solving
  • Team work and Collaboration
  • Organization and Time Management
  • Attention to Detail
  • Computer Skills/Microsoft Office/Excel
  • Professionalism and strong work ethic
  • Certified in 10-key
  • Payment Processing
  • Strong computer skills

Timeline

Data Entry Clerk

Teligistics
03.2024 - 06.2024

Commercial Bank Teller

Butterfield Bank
06.2006 - 05.2016

Customer Service Cashier

People's Pharmacy
06.2004 - 05.2006

CERTIFICATION - NURSE ASSISTANCE

Sowela Technical Community College

CERTIFICATION - Teacher Assistant

BERMUDA COLLEGE

High School Diploma -

CONTINENTAL ACADEMY HIGH SCOOL

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Karrita Smith