Karry Balogh

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Owner operator

All aspects of business ownership

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.

• 24 Hour staffing coordinator
• Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
• Hiring Officer
• Credentialing Director
• Payroll/HR oversight
• Ordering managing supplies
• Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
• Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.