Summary
Overview
Work History
Education
Skills
Playing instruments and creating music
Timeline
Generic

Karsen Greene

Minot

Summary

Incredible drive to learn and grow personally and professionally. Prefers to be challenged and work with diverse groups of people. Detail orientated, humble, hard working, and flexible.

Overview

1
1
year of professional experience

Work History

HVAC Service Apprentice

Mowbray And Son
08.2023 - 11.2023
  • Improved customer satisfaction by efficiently addressing and resolving service issues.
  • Increased equipment lifespan, conducting thorough inspections and preventive maintenance tasks.
  • Gained hands-on experience in various service tasks, developing a well-rounded skill set for future career growth.
  • Ensured safety compliance, following company guidelines and industry standards during all service tasks.
  • Extended knowledge of diverse systems by actively participating in ongoing training initiatives and workshops.
  • Strengthened client relationships by delivering exceptional customer service throughout all interactions.

Resident Assistant

Bismarck State College
02.2023 - 07.2023
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
  • Improved communication between residents and management through consistent updates and informative newsletters.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
  • Coordinated maintenance requests with appropriate staff members to address facility issues in a timely manner.

BSC Mascot

Bismarck State College
09.2022 - 02.2023
  • Enhanced audience engagement by showcasing dynamic mascot performances during various events.
  • Boosted team spirit and morale with energetic mascot routines at sports games.
  • Promoted brand awareness through entertaining and interactive mascot appearances for corporate clients.
  • Delivered exceptional customer experiences by embodying company mascots at promotional events.

Education

Certificate - HVAC

Bismarck State College
Bismarck, ND
07.2023

Skills

  • Customer Service
  • Critical Thinking
  • Complex Problem-Solving
  • Customer Engagement
  • Social Perceptiveness

Playing instruments and creating music

During Covid lockdowns, I took up a new hobby of playing acoustic guitar. I taught myself how to play guitar and eventually decided to buy an electric guitar as well as a bass guitar and taught myself how to play them. After that, I bought an 8 octave keyboard (electric piano) and taught myself how to play! I have recorded cover interpretations of a few songs to share to my friends. 

Timeline

HVAC Service Apprentice

Mowbray And Son
08.2023 - 11.2023

Resident Assistant

Bismarck State College
02.2023 - 07.2023

BSC Mascot

Bismarck State College
09.2022 - 02.2023

Certificate - HVAC

Bismarck State College

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Karsen Greene