Karshan Allen
Hanover,MD
Summary
Experienced Project Manager skilled in military construction and tech refresh project leadership. Expertise in budget management and administrative programs from inception to completion. Successfully leads and coordinates projects, tracking milestones and providing updates from field service engineers. Proficient in preparing and presenting complex issues to large audiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SR. PROJECT MANAGER (CONTRACTOR)
DEFENSE INFORMATION SYSTEMS AGENCY
07.2022 - Current
- Serve as the project manager and main POC between the sub - contractors, vendors, and the government representative of newly assigned task orders to support the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA)
- Conduct technical outreach with the technical and program POCS
- Identify the enduring LSTDM requirement and solution options
- Disseminate Site Concurrence Letters (SCLs)
- Coordinate/conduct Desk Top Surveys as required
- Manage the project budget with the assistance of the Program Manager
- Coordinate with the IL (Implementation Manager) in weekly IPT Meetings to compare notes, access risks and find a way forward
- Facilitate weekly/biweekly/monthly meetings with DISA Field Offices globally and Community of Interests
- Work with external Program POCs validate circuit requirements and capture modernization plans/timelines
- Coordinate with IE1 PMs to further collaborate TDM engineering and synchronize project plans
- Work closely with DGOC to identify PROMINA nodes that can be targeted for elimination
- Assist customers with Store Front and other DISA related actions/processes as required
- Focal point for Warehouse inventory retrievals
- Manage multiple concurrent tasks and projects to support the planning and implementation of the GSM-O Innovations Roadmap
- Brief High Level to Senior Government Leadership and Stakeholders on project progress, risks, and issues
- Work independently, engage with required stakeholders, and execute an end-to-end plan to achieve operational efficiencies within the program
- Work closely with technical resources to develop an approach, schedule, risks, and staffing requirements to successfully implement the objectives
- Communicate with internal team members across multiple areas, external stakeholders, and the DISA customer
SR. PROJECT MANAGER/PROGRAM ANALYST (CONTRACTOR)
DEFENSE INFORMATION SYSTEMS AGENCY
12.2019 - 06.2022
- Serve as an expert analyst and/or advisor to executive management on a major mission or administrative program requiring application of a wide range of qualitative and quantitative methods to assess management support principles, processes, and system
- Serve as an expert analyst and/or advisor to executive management on budget methodology and control; statistical research and performance measurement; information systems; management techniques and theories, organizational structure; planning and control systems; and public and congressional liaison
- Direct, implement, coordinate, and oversee a major segment of an agency-wide or department-wide program
- Serve as a senior advisor when representing DOD at meetings and conferences, as directed by the supervisor
- Directing, implementing, coordinating, and overseeing major department-wide mission or administrative programs
- Providing technical assistance and directing support to management staff in matters relating to the application of planning systems and management programs
- Developing, implementing, and monitoring sophisticated management information systems focusing on long and short-range plans, policies, and programs
- Planning, developing, and coordinating planning management through briefings, presentations, and conferences for executive management
- Providing oversight and coordinating the identification, analysis, and issuance of policies with managers and top-level officials
- Communicate complex technical information and business concepts both in writing and verbally to stakeholders, subordinates, peers, and leadership
- Attend high level meetings with senior leadership and other stakeholders on behalf of the Chiefs and Assistant Director as needed
- Train, mentor and provide technical assistance to contractors and Program Analysts assigned to the team
- Create complex technical solutions by developing user response documentation, code comments and clear code
- Review technical code and documentation submitted by contractors and Program Analysts for completeness and accuracy prior to release
SR PROJECT MANAGER (CONTRACTOR)
DEFENSE INFORMATION SYSTEMS AGENCY
11.2018 - 12.2019
- Responsible for the overall management and facilitation of high-level program and project management functions of complex, mid- size to large politically sensitive customer assigned projects
- Understood how new business is generated and facilitates the service delivery of existing business
- Ensured the coordination of planning and program implementation with other Divisions; provided oversight to include major project tracking, status, and budgetary control with national and regional databases
- Reviewed laws, regulations, and polices to assess, evaluated, and advised on sustainable practices for assigned surface transportation related program(s) and projects
- Supervised a staff of government employees and contracted employees responsible for the overall management and facilitation of high-level program and project management
- Managed objectives and provides authoritative advice and guidance to ensure the effective delivery of the program
- Actively participated in determining program policies; influences the formulation of policies, development of program plans, designs and issuance of directives and instructions, and the development of recommendations
- Collected, analyzed, and consolidated data and status reports prepared by others to determine impact on resources, effectiveness and compliance with established goals and objectives
- Prepared required narratives and statistical reports and recommends necessary corrective measures
- Consulted with top-level managers and executives to establish and define the overall goals and objectives of major projects
- Tracked and added Mission Partner Licenses to support their services when they onboard onto EVOIP Services
- Documented and tracked Enterprise Voice Services (EVS) related suspense's in reference to contract requirements and deliverables
- Led and participated in workgroups to take or recommend actions to achieve organizational objectives
- Planned work to be accomplished by subordinates, sets, and adjusts short-term priorities and prepares schedules for completion of work
- Assigned work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees
SR. EXECUTIVE PROGRAM SUPPORT SPECIALIST (CONTRACTOR)
DEFENSE INFORMATION SYSTEMS AGENCY
10.2017 - 11.2018
- Assisted the Division Chief in day-to-day operations and administration of projects taskers assigned to Branch Chiefs, screening vendors, updated briefs or charts sent outside the Division, coordinated requirements across multiple functional groups and ensured were completed
- Served as an analyst and/or advisor to senior program officials with responsibility for analyzing and evaluating a major mission- critical program and its operations or a DOD-wide functional program office with impact across field components
- Provided technical guidance and advice on the most appropriate method or procedure of analysis and evaluation to accomplish the mission and ensure optimum management strategy
- Formulated and identified the operational and analytical techniques for accomplishment of project objectives to produce reliable findings
- Interpreted, reviewed, and analyzed broad policies, regulations, procedures, and system(s) requirements developed or issued by higher authority to determine their impact on operations of the assigned program or function and is responsible for their effective application, adapting and implement them as needed to reflect the needs of the assigned area
- Evaluated the effectiveness of complex program operations and processes in meeting goals and objectives
- Directed and developed plans for project teams or other groups working on or producing projects and studies
JUNIOR CONSULTANT SPECIALIST
ALL NATIVE GROUP
10.2016 - 10.2017
- Performed a wide range of complex business, administrative, and operational functions, by assessing issues and concerns, determining appropriate course of action, advising, and coordinating policies, programs, and operations
- Advised management on the operational effectiveness and efficiency of assigned surface operations related program(s)
- Provided guidance related to program, policy, or project compliance to internal and external stakeholders
- Analyzed internal processes and recommends/implements procedural or policy changes to improve administrative operations
- Trained and provided guidance to supervisor and staffing regarding human resources topics such as staffing, performance management, competencies, etc
- Provided complex management support services in the areas of strategic planning alignment, program manpower cost analysis, annual/multi-year/long range fiscal planning, and development of annual work plan(s), and/or commercial activity for organization(s)
- Coordinated the collection, compilation, formatting, and up channeling of miscellaneous budget data
- (Contract Labor, MRP, POM etc.)
- Participated in discussions, meetings, conferences, and conference calls with administrative, resource management, human capital, contracting and procurement and technical personnel, other subject matter experts, and other agency officials
- Applied analytical and evaluative techniques to issues and studies concerning the efficiency and effectiveness of program operations
- Developed and recommended solutions to alleviate adverse impact on program resources in the future
PROJECT MANAGEMENT SUPPORT (CONTRACTOR)
DEFENSE INFORMATION SYSTEMS AGENCY
05.2015 - 10.2016
- Led and served as a Project Coordinator on management analyst projects assigned by senior management while supporting strategic plans, mission, vision and communicating problems to be solved, actionable events, milestones, and timeframes for completion
- Exercised supervisory authority to plan, schedule, direct, coordinate, and execute projects and programs
- Decided the methodologies to use in achieving program goals, assesses progress towards goal achievement, and makes sound management decisions to resolve complex problems
- Adjusted work procedures in response to changes to the organization, content, levels of appropriations or other legislated changes
- Communicated analysis and researched findings through written reports, briefing materials, and data visualization tools to a variety of technical and nontechnical audiences both within and outside of the agency
- Planned, organized, monitored, and managed research, evaluation, analytical, and/or statistical studies
- Served as a technical expert in research, evaluation, analytical, statistical, data collection and/or social science research methods
- Managed critical program/project deadlines and providing statuses to various audiences
- Reviewed laws, regulations, and polices to assess, evaluate, and advise on sustainable practices for assigned program(s)
- Developed comprehensive management studies regarding complex issues which require recommendations on improvement of processes or procedures
- Utilized appropriate analysis techniques to complete reviews or investigations of complex programs or projects
- Advised management on the operational effectiveness and efficiency of assigned program(s) and project(s)
- Collected data from a variety of sources to make well supported recommendations
- Demonstrated a working knowledge of agency security standards, policies, and programs to provide recommendations on complex transportation security issues
- Collaborated with the supervisor on determining program goals, objectives, and overall framework; work is performed independently, and normally reviewed at completion or via regular status reports
- Directed and developed spend and resource plans for program office and provides data to support staffing studies and resourcing models
Education
HIGH SCHOOL DIPLOMA - Communications
Buffalo Academy For The Visual & Performing Arts
06-1990
Skills
- Advanced Proficiency in MS Office (Teams, Word, Excel, PowerPoint, Project)
- Requirements Gathering
- Client Relationship Management
- Project Planning
- Meeting facilitation
- Cross-Functional Communication
- Project Scheduling
- Meeting participation
- Multi-project management
- Documentation Management
- Agile Methodology
- Scope Management
- Schedule Coordination
- Project goals and milestones
- Quality Control
- Cross-functional coordination
- KPI Tracking
- Project plan development
Certification
Project Management Professional (PMP) Certification
ITIL® Foundation Certificate in IT Service Management
Defense Travel System Certificate
Timeline
SR. PROJECT MANAGER (CONTRACTOR)
DEFENSE INFORMATION SYSTEMS AGENCY
07.2022 - Current
SR. PROJECT MANAGER/PROGRAM ANALYST (CONTRACTOR)
DEFENSE INFORMATION SYSTEMS AGENCY
12.2019 - 06.2022
SR PROJECT MANAGER (CONTRACTOR)
DEFENSE INFORMATION SYSTEMS AGENCY
11.2018 - 12.2019
SR. EXECUTIVE PROGRAM SUPPORT SPECIALIST (CONTRACTOR)
DEFENSE INFORMATION SYSTEMS AGENCY
10.2017 - 11.2018
JUNIOR CONSULTANT SPECIALIST
ALL NATIVE GROUP
10.2016 - 10.2017
PROJECT MANAGEMENT SUPPORT (CONTRACTOR)
DEFENSE INFORMATION SYSTEMS AGENCY
05.2015 - 10.2016
HIGH SCHOOL DIPLOMA - Communications
Buffalo Academy For The Visual & Performing Arts
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