Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KARSO Auat

Baltimore,MD

Summary

Accomplished Network Tech-5 and Communication Technician with a proven track record at Comcast Cable Company, adept in enhancing network performance and security. Skilled in cross-cultural communication and low voltage troubleshooting, I excel in team collaboration and creative problem-solving, significantly improving service levels and security posture through innovative solutions.

Overview

10
10
years of professional experience

Work History

Network Tech-5

Comcast Cable Company
02.2022 - Current
  • Championed the implementation of standardized processes for change management, ensuring minimal impact on service levels during network updates and modifications.
  • Spearheaded initiatives to improve overall security posture by identifying vulnerabilities and implementing appropriate countermeasures.
  • Enhanced network performance by optimizing configurations and implementing new technologies.
  • Conducted regular performance assessments of the network to ensure optimal functionality, addressing any identified deficiencies promptly.
  • Provided internal communication support, facilitating information flow among employees and departments.

Communication Technician 5

Comcast Cable Company
09.2015 - 02.2022
  • Demonstrated strong problem-solving skills when faced with unexpected technical challenges during installations or repairs.
  • Enhanced network performance by troubleshooting and resolving complex communication issues.
  • Ensured compliance with all safety protocols during installation procedures, minimizing risk of injury or property damage.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Read blueprints and schematics to correctly place equipment.

Service Technician

Grid One Solutions Inc.
09.2014 - 09.2015
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Followed safety procedures to avoid injuries in field.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Tested wiring and other system parts for electrical flow and function.
  • Installed, adjusted and calibrated electrical equipment and instrumentation to maintain proper performance.
  • Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage.

Education

Associate of Science - Biomedical Sciences

Sulaymaniyah Tech
Sulaymaniyah, Iraq
06-2000

Skills

  • Cross-cultural communication
  • Team collaboration
  • Creative thinking
  • Effective communication
  • Adaptability and flexibility
  • Team management
  • DOT Bucket Operator
  • Low voltage trouble shooting
  • Networking
  • Adaptability

Languages

Arabic
Full Professional
Kurdish
Native or Bilingual

Timeline

Network Tech-5

Comcast Cable Company
02.2022 - Current

Communication Technician 5

Comcast Cable Company
09.2015 - 02.2022

Service Technician

Grid One Solutions Inc.
09.2014 - 09.2015

Associate of Science - Biomedical Sciences

Sulaymaniyah Tech

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KARSO Auat