Encouraging manager with talents for leading and motivating, as well as excellent customer service provider. Proficient in decision-making skills to positively impact business.
-Manage fluctuating “ready to rent” vehicle inventory levels, ensuring adequate available
inventory to accommodate rental booking demand.
-Communicate with customers to understand their fleet usage needs to offer the best suited
rental packages.
-Analyze daily rental demand and industry trends to spot opportunities and provide recommendations that drive sales growth such as fleet size and vehicle types.
-Collaborate with floor staff and customers to ensure needs are being met and daily operations are running smoothly.
-Ensured daily operations flowed efficiently for a high-volume restaurant by encouraging and motivating employees to be productive and engaged while at work.
-Monitored daily cash balances, calculated server’s total shift tips, analyzed bar inventory levels and managed nightly deposits totals.
-Addressed and mediated customer issues by actively listening to concerns and offering exceptional customer service.
-Trained new employees on best practices and company expectations.
-Tracked expenses and income for high-dollar business accounts while organizing and maintaining bank statements.
-Completed payroll for employees and maintained detailed records of procedures.