Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Karson Hamrick

Boone,NC

Summary

Encouraging manager with talents for leading and motivating, as well as excellent customer service provider. Proficient in decision-making skills to positively impact business.

Overview

3
3
years of professional experience

Work History

Management Trainee

Enterprise Holdings Inc., Rent-A-Car
06.2023 - Current


-Manage fluctuating “ready to rent” vehicle inventory levels, ensuring adequate available
inventory to accommodate rental booking demand.
-Communicate with customers to understand their fleet usage needs to offer the best suited
rental packages.
-Analyze daily rental demand and industry trends to spot opportunities and provide recommendations that drive sales growth such as fleet size and vehicle types.
-Collaborate with floor staff and customers to ensure needs are being met and daily operations are running smoothly.

Manager / Server

Makotos Japanese Steakhouse
11.2020 - 05.2023


-Ensured daily operations flowed efficiently for a high-volume restaurant by encouraging and motivating employees to be productive and engaged while at work.

-Monitored daily cash balances, calculated server’s total shift tips, analyzed bar inventory levels and managed nightly deposits totals.

-Addressed and mediated customer issues by actively listening to concerns and offering exceptional customer service.

-Trained new employees on best practices and company expectations.

Bookkeeper / Intern

S.E. Wilson, CPA
06.2020 - 10.2020


-Tracked expenses and income for high-dollar business accounts while organizing and maintaining bank statements.

-Completed payroll for employees and maintained detailed records of procedures.

Education

Bachelor of Science - Business Managment

Appalachian State University
Boone, NC
05.2022

Skills

  • Business Administration
  • Sales Techniques
  • Negotiation
  • Accounting
  • Time Management
  • Retail Math
  • Microsoft/Excel

Accomplishments

  • Achieved 90% Customer Service score by introducing improved customer satisfaction goals.
  • Placed in the top 10% for sales and customer service in the region.

Timeline

Management Trainee

Enterprise Holdings Inc., Rent-A-Car
06.2023 - Current

Manager / Server

Makotos Japanese Steakhouse
11.2020 - 05.2023

Bookkeeper / Intern

S.E. Wilson, CPA
06.2020 - 10.2020

Bachelor of Science - Business Managment

Appalachian State University
Karson Hamrick