Karson McMullin
Eagle Mountain,UT
Summary
Proactive Senior Psychology Student with 5+ years of experience excelling in high-stakes public interaction, training, and coordination. Combines practical expertise in client relations, clear communication, and complex problem-solving with an academic focus on organizational behavior and conflict resolution. Driven to apply a deep, ethical understanding of human dynamics to roles in criminal justice, marketing, or patient-focused fields.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Basketball Trainer
Complete Shooter
09.2025 - Current
- Assessed players' skill levels to tailor workouts and maximize development.
- Designed and implemented customized training programs for individual athletes.
- Provided constructive feedback to enhance player skills and confidence.
Associate
Dick's Sporting Goods, Inc
04.2024 - 08.2025
- Trained new associates on sales techniques and customer engagement strategies, contributing to consistent team performance.
- Demonstrated specialized product knowledge of golf equipment, apparel, footwear, and technology to drive educated sales and boost customer confidence.
- Developed and implemented in-store strategies to increase customer satisfaction and repeat business.
Logistics Coordinator
Pride Logistics Co
08.2023 - 12.2023
- Coordinated with dispatch and utilized routing software to execute timely and accurate logistics deliveries, contributing to enhanced operational efficiency.
- Adapted quickly to unexpected disruptions in delivery routes and schedules, developing real-time contingency plans to minimize delays and negative client impact.
Sales Associate
Best Buy
04.2023 - 08.2023
- Maintained in-depth knowledge of current promotions, sales, and product specifications to maximize conversion rates.
- Built relationships with customers by guiding them through product selection and actively addressing inquiries, encouraging repeat business.
Server
Tucanos Brazilian Grill
06.2021 - 08.2022
- Trained new team members on service protocols, full menu knowledge, and advanced customer engagement techniques.
- Efficiently managed table assignments for a high-capacity restaurant to optimize seating and minimize customer wait times during peak hours.
Delivery Driver
Marcos's Pizza
05.2020 - 06.2021
- Successfully navigated local roads and leveraged GPS to avoid traffic and minimize delivery delays over a 13-month period.
- Assisted in training new drivers on delivery procedures, efficient routing, and customer service standards, ensuring team compliance.
Education
Psychology
Utah Valley University
Orem, UT01-2026
Skills
- Sales & Service: Customer Relationship Management (CRM), Targeted Product Demonstration, Client Relationship Building, Verbal and Written Communication
- Academic & Behavioral: Data-Informed Decision Making, Group Dynamics & Team Building, Behavioral Analysis & Conflict Resolution, Analytical Problem-Solving
- Coordination & Technical: Inventory Management, Digital Tools & Technologies (Proficient), Effective Time Management, Basic Life Support (Certified)
Accomplishments
Eagle Scout
Return LDS Missionary
Certification
Basic Life Support Certification
Timeline
Basketball Trainer
Complete Shooter
09.2025 - Current
Associate
Dick's Sporting Goods, Inc
04.2024 - 08.2025
Logistics Coordinator
Pride Logistics Co
08.2023 - 12.2023
Sales Associate
Best Buy
04.2023 - 08.2023
Server
Tucanos Brazilian Grill
06.2021 - 08.2022
Delivery Driver
Marcos's Pizza
05.2020 - 06.2021
Psychology
Utah Valley University