Summary
Overview
Work History
Education
Skills
Skillsinterests
Timeline
Generic

Karson Shaffer

American Fork,Utah

Summary

Dynamic and visionary leader with over 7 years of experience in strategic management, team building, and relationship cultivation. Proven ability to foster collaborative environments and achieve goals across multiple organizational levels. Skilled in developing talent and creating effective management programs to enhance employee engagement and productivity. Committed to leveraging emotional intelligence and interpersonal skills to nurture professional relationships, mentor emerging leaders, and drive organizational success. Qualified District Training Manager with a proven background in leading district-wide training programs and enhancing staff performance. Successfully implemented innovative training methods that improved employee engagement and skill proficiency. Demonstrated expertise in strategic planning and team leadership to drive organizational goals.

Overview

9
9
years of professional experience

Work History

District Training Manager

Chipotle
05.2020 - Current
  • Working with Chipotle while getting my bachelor's degree, grew from a crew member to a General Manager
  • After helping Chipotle with the training and execution of two New Restaurant Openings was given the opportunity to a TGM
  • Supported all stores in the region with the training and development of future leaders.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Collaborated with management to identify training needs and develop appropriate solutions.
  • Implemented assessment tools to measure the effectiveness of training initiatives, driving continuous improvement efforts.
  • Served as an ambassador for company values through exemplary leadership skills during both formal presentations as well as informal interactions among staff members.
  • Managed new employee orientation training process for more than 30 employees each year.

General Manager

Chipotle
09.2018 - 05.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Trained and guided team members to maintain high productivity and performance metrics.

Assistant General Manager

Texas De Brazil
01.2016 - 01.2018
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
  • Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
  • Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.

Education

MBA - Buisnees

Brigham Young University
Salt Lake City, UT
05.2002

Skills

  • Training Evaluation
  • Coaching and Mentoring
  • Sales Training
  • Staff Development
  • Customer Service
  • Problem-Solving
  • Time Management
  • Reliability
  • Team Collaboration
  • Organizational Skills
  • Team building
  • New hire on-boarding
  • Staff Leadership
  • Public Speaking
  • Quality Control
  • Adaptability

New Hire Training

Talent management

New Hire Orientation

Training Needs Analysis

Staff development plans

Performance Management

Skillsinterests

  • People Development
  • Customer service
  • IT Support Google Certificate
  • Networking and relationship management
  • Environmental conservation
  • Art
  • Travel

Timeline

District Training Manager

Chipotle
05.2020 - Current

General Manager

Chipotle
09.2018 - 05.2020

Assistant General Manager

Texas De Brazil
01.2016 - 01.2018

MBA - Buisnees

Brigham Young University

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Karson Shaffer