Quality Engineer with over 20 years of experience in ensuring engineering and manufacturing processes are performed correctly, enforcing standards, and testing processes to deliver high-quality products that meet customer expectations. Proven expertise in designing, installing, and evaluating quality process-sampling procedures and statistical techniques. Strong background in creating a culture of accountability, respect, innovation, and teamwork. Adept at managing ISO standards, conducting root cause analysis, and assisting in regulatory compliance.
Overview
24
24
years of professional experience
Work History
Quality Engineer
Campbell Scientific, Inc.
Logan, Utah
06.2011 - Current
Manage ISO 9001, ISO 14001, and ISO 27001 standards
Lead Compliance Team (2012-2019)
Inspect UL 508A Control Panel systems
Develop inspection instructions for NOAA ASOS systems and currently building criteria for AWOS systems
Oversee supplier and internal supplier defective material evaluation and management
Maintain calibration standards
Lead product test planning and defect data management
Organize and present monthly quality reports
Assist in the incoming inspection of products’ technical specifications
Provide production training and independent validation of workmanship, testing, and work procedures
Manage safety compliance projects and audit Agile development
Evaluate and respond to customer complaints, serving as a contact for government agencies' quality concerns
Coordinate with other departments on quality-related projects.
Technician Services Manager
Inovar, Inc.
Logan, Utah
01.2006 - 01.2011
Managed troubleshooting and repairs of production rejects and customer returns
Resolved warranty and non-warranty customer return issues
Performed internal audits and data collection using statistical tools
Developed time studies for process evaluation and invoicing
Conducted technical training for production personnel on defect issues
Performed root cause analysis on manufacturing processes.
Quality Control Manager
Inovar, Inc.
Logan, Utah
01.2004 - 01.2006
Managed Final Inspection and Training Group
Enforced inspection criteria through AQL sampling plans
Implemented company-wide Quality Standards Training Program
Developed and managed quality performance data collection and reporting
Supported ISO standards and compliance.
Electronic Technician Manager
Inovar, Inc.
Logan, Utah
01.2001 - 01.2004
Managed Test and Repair Department
Responsible for troubleshooting and repairing production rejects
Developed data collection methods for upstream process feedback and analysis.
Education
Bachelor of Science - Business Management
University of Phoenix
Clearfield, UT
06.2008
Associate of Applied Technology - Information Technology
Bridgerland Applied Technical College
Logan, UT
08.2004
Skills
Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel, Teams)
Strong interpersonal and communication skills across all levels
Expertise in assessing learning and development needs
Excellent organizational and time management skills
UL/IEC 61010-1 Measurement Control and Laboratory Equipment Trained and Certified.
Kepner Tregoe Problem Solving Decision Making Trained and Certified.
UL 508 Industrial Control Panels Trained and Certified.
Train the Trainer Certified (09/08/2023).
Military Service
United States Air Force, Staff Sergeant, 01/1990, 12/1997, Maintained and updated imagery and mission planning resources., Performed conventional weaponeering calculations., Oversaw mobility equipment readiness and maintained supplies for shop personnel.
Timeline
Quality Engineer
Campbell Scientific, Inc.
06.2011 - Current
Technician Services Manager
Inovar, Inc.
01.2006 - 01.2011
Quality Control Manager
Inovar, Inc.
01.2004 - 01.2006
Electronic Technician Manager
Inovar, Inc.
01.2001 - 01.2004
Bachelor of Science - Business Management
University of Phoenix
Associate of Applied Technology - Information Technology
Bridgerland Applied Technical College
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