Karston Behrends
Orange City,FL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Watts Wellness
06.2025 - Current
- Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
- Verified patient insurance information and collected co-pays and payments for services rendered
- Greeted and checked in patients, updating patient information in computer system
- Responded promptly to patient inquiries regarding appointment availability, clinic hours, and general inquiries about services provided
- Ensured waiting area cleanliness by organizing magazines, sanitizing surfaces regularly, and restocking supplies as needed
- Managed confidential patient information according to HIPAA regulations while maintaining utmost professionalism at all times
- Prepared charts for new patients, ensuring all necessary forms were completed correctly
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Cashier
Lowe's Home Improvement
03.2023 - 03.2025
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided great service with a smile like to ensure that all of my customers are satisfied.
- Quick learner and am always looking to expand my knowledge on a particular subject.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Crew Member
Chipotle Mexican Grill
03.2022 - 12.2022
- Ran a cash register and would assemble customer meals.
- Made sure the front of house was neat and orderly, as well as restocking various food and drink items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
Associate of Arts - undefined
Daytona State College
Daytona Beach, FLHigh School Diploma - undefined
University High School
Orange City06.2023
Skills
- Customer service
- Appointment scheduling
- Effective communication
- Time management
- Team collaboration
- Sales promotion
- Complex problem-solving
- Inventory restocking
- Professionalism and courtesy
Timeline
Medical Receptionist
Watts Wellness
06.2025 - Current
Cashier
Lowe's Home Improvement
03.2023 - 03.2025
Crew Member
Chipotle Mexican Grill
03.2022 - 12.2022
Associate of Arts - undefined
Daytona State College
High School Diploma - undefined
University High School
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