Summary
Overview
Work History
Education
Skills
References
Timeline
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Karsyn Reed

Pearisburg,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

5
5
years of professional experience

Work History

Patient Services Coordinator

Cora Physical Therapy
Blacksburg, VA
04.2024 - Current
  • Assisted with scheduling appointments for patients.
  • Managed the flow of incoming calls from patients and other healthcare providers.
  • Resolved customer service issues in a timely manner according to established policies.
  • Reviewed patient charts prior to physician visit to ensure accuracy.
  • Monitored inventory levels of office supplies and placed orders when necessary.
  • Maintained accurate documentation of patient visits and follow-up care plans.
  • Coordinated the release of medical records to third parties upon request.
  • Registered new patients in accordance with HIPAA guidelines.
  • Provided administrative support to physicians, nurses, and other healthcare personnel.
  • Coordinated insurance authorization for procedures and tests.
  • Prepared correspondence, reports, memos, and other documents as requested by management staff.
  • Assisted with filing insurance claims on behalf of patients.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Performed data entry into electronic health record system.
  • Coordinated insurance authorizations, collected co-payments and resolved discrepancies.
  • Collaborated with clinical and administrative staff to meet patient needs.

Baker

Sweet Bee's Bakery
Pearisburg, Virginia
08.2022 - 01.2024
  • Perform at high performance with large quantities of materials
  • Manage time to perform multiple tasks at once
  • Maintain an organized space
  • Abid by standard health, quality, and sanitary regulations
  • Teach others how to work with large quantities, manage time, and perform in high-performance manners

Deli Service

Hilltop Deli
Newport, Virginia
10.2020 - 08.2022
  • Provide quality customer service
  • Maintain a clean, organized workspace
  • Work in a fast-paced, high-performance manner
  • Manage time, performance, and customer service
  • Help others become more organized and learn to work in high-performance manners
  • Abid by standard health, quality, and sanitary regulations

Education

Some College (No Degree) - Anatomy, Psychology, Accounting, Business

New River Community College
Dublin, Virginia

Skills

  • Strong planning and organizational skills
  • Precise written and verbal communication skills
  • Proficient in basic computer programs, such as Excel, Word, Microsoft Office, and PowerPoint
  • Excellent customer service and care
  • Succeed in high-performance workspaces
  • Help customers feel comfortable and satisfied with their experiences
  • Insurance authorization
  • Electronic health records
  • Documentation management
  • Team leadership
  • Data entry

References

References available upon request.

Timeline

Patient Services Coordinator

Cora Physical Therapy
04.2024 - Current

Baker

Sweet Bee's Bakery
08.2022 - 01.2024

Deli Service

Hilltop Deli
10.2020 - 08.2022

Some College (No Degree) - Anatomy, Psychology, Accounting, Business

New River Community College