Karter Koch
Eureka,CA
Summary
Energetic and driven individual with knack for building strong client relationships and positive attitude. Possess solid understanding of sales strategies and CRM tools, demonstrating proficiency in lead generation and prospecting. Committed to driving revenue growth and contributing to team success through effective communication and sales techniques. Excellent interpersonal and time management skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs.
Overview
5
5
years of professional experience
Work History
Sales Development Specialist
Guayaki Yerba Mate
06.2021 - Current
- Manage the relationship with customers to sell Guayaki Yerba Mate products within the assigned region.
- Participate and co-lead sales instruction for new and existing employees.
- Meet monthly key performance indicators focused on the following areas: sales, distribution, display, new accounts, and other merchandising components,
- Increase inventory and diversity of products offered at each account
- Maintain positive and professional relationships with customers to increase sales and selling space.
- Manage a designated sales route, servicing existing customers and acquiring new accounts.
Sales Associate
Play It Again Sports
01.2021 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Courtesy Clerk
Friedmans Home Experience
08.2019 - 09.2020
- Provide friendly and accurate service to customers.
- Seek knowledge about products and projects to assist customers effectively.
- Assist with inventory counts and product placement.
- Provide support to other departments when needed.
- Consistently lift up to 50 lbs and work outdoors in various weather conditions.
- Communicate effectively with team members to ensure great customer service.
- Monitor and maintain cleanliness of store.
Education
Associate of Arts - Psychology
Mendocino College
Ukiah, CA06-2020
Skills
- Salesforce proficiency
- Objection handling
- Upselling strategies
- Performance tracking
- Customer relationship building
- Strategic thinking
- Marketing support
- Sales forecasting
- Account prospecting
Timeline
Sales Development Specialist
Guayaki Yerba Mate
06.2021 - Current
Sales Associate
Play It Again Sports
01.2021 - 06.2021
Courtesy Clerk
Friedmans Home Experience
08.2019 - 09.2020
Associate of Arts - Psychology
Mendocino College