Karter Sayler
Spokane,WA
Summary
Hi! I have developed strong organizational and multitasking skills in a high-pressure kitchen environment. Proven ability to coordinate effectively between different teams to ensure seamless operations and customer satisfaction. Seeking to transition into additional field where these transferable skills can drive success and efficiency.
Overview
12
12
years of professional experience
1
1
Language
Work History
Ground Service Agent
Alaska Airlines
03.2025 - Current
- Ensured timely departures by assisting in aircraft turnarounds, including loading/unloading of luggage and catering supplies.
- Maintained strict adherence to safety regulations while operating ground support equipment such as tugs, belt loaders, and push back vehicles.
- Facilitated seamless communication between ground service agents and flight crews by relaying pertinent information in a timely manner.
Host, ToGo, Janitor, Expeditor, Server
Red Robin
06.2022 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Worked with other front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Assisted customers with carry-out service.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Foster Parent
Spokane Humane Society
01.2014 - 04.2023
- Fostered both cats and dogs of various ages, with up to 13 puppies at one time
- Feed and manage pets as well as provide above average care
- Communicate with potential adopters in order to ensure happy homes and suitable matches.
- Assisted local animal shelters by training rescued dogs, increasing their chances of successful adoption.
Team Sports Sales Associate/Cashier/Freight
DICK'S Sporting Goods
05.2021 - 09.2021
- Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases
- Built rapport with customers by offering friendly, knowledgeable, and supportive customer service
- Train new employees on stocking, product placement, as well as customer service techniques
- Play an integral role in customer service and overall sales numbers
- Clean up minor spills quickly and safely
- Maximize positive customer service experience
- Assist customers in finding specific items.
Food Drive Volunteer
Gonzaga Food Drive
11.2016 - 11.2020
- Collect food for vulnerable families through community efforts
- Built trusted relationships with residents by getting to know them on a personal level and making their comfort a priority
- Sorted and delivered food to families
- Completed once annually during thanksgiving.
Education
Bachelor of Science - Psychology
Washington State University
Pullman, WA05-2022
Skills
Strong work ethic
Guest engagement
Team collaboration
Quality control
Order management
Customer service
Telephone reception
Multitasking proficiency
Detail-oriented
Foreign language skills
Adaptable to change
Effective time management
Timeline
Ground Service Agent
Alaska Airlines
03.2025 - Current
Host, ToGo, Janitor, Expeditor, Server
Red Robin
06.2022 - Current
Team Sports Sales Associate/Cashier/Freight
DICK'S Sporting Goods
05.2021 - 09.2021
Food Drive Volunteer
Gonzaga Food Drive
11.2016 - 11.2020
Foster Parent
Spokane Humane Society
01.2014 - 04.2023
Bachelor of Science - Psychology
Washington State University
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