Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KARTHICK K

Bangalore,Karnataka

Summary

Dynamic and senior test engineer with extensive experience at Capgemini, excelling in functional and mobile application testing. Proven expertise in Adobe Campaign Standard and Classic, as well as JIRA for defect management. Recognized for enhancing data integration workflows and optimizing testing strategies, while consistently demonstrating strong communication skills and a commitment to quality assurance. Consulting professional with a strong track record in delivering impactful business solutions. Adept at strategic planning, data analysis, and process improvement. Known for fostering team collaboration and adapting to evolving project needs. Expertise in client relations, problem-solving, and driving measurable results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Consultant

Capgemini
04.2022 - Current
  • As a Test Lead, I oversaw the generation of test data for loading sample (.csv) files and validated successful data integration into the schema by executing various workflows, including Profile, Accounts, Account Contact Schema, Service Attributes, Account Attributes, and Subscription Channels
  • I led the validation of workflows for transferring data from Amazon S3 (Server) to Adobe Campaign Standard, including activities such as: Querying target values/data within the defined criteria, Implementing data count verification, Configuring audience segmentation for personalized messaging, Establishing exclusion criteria to prevent repeat targeting, Removing duplicate emails to maintain communication efficiency, Enriching data by assigning segment codes for enhanced email personalization, Managing email delivery setups, including single and recurring email templates to ensure effective notifications
  • Additionally, I contributed to publishing AEM assets, verified file transfers using FTP protocol, and managed test report creation and maintenance on Confluence
  • I also developed test scenarios and test cases in QTest, while leveraging JIRA for bug tracking and reporting

Senior Test Engineer

Speridian Technologies
11.2018 - 04.2022
  • As a Senior Test Engineer, I contributed to SIT Testing for North American Savings Bank (NASB), focusing on the Bluesage web application
  • I managed an email campaign for the American Red Cross (ARC), utilizing Adobe Campaign integrated with Siebel CRM
  • I also led the implementation of a Heritage Management Solution for the General Authority of Minor's Affairs (GAMA) in Qatar, customizing and integrating Siebel 8.1 to automate their Heritage management processes
  • Additionally, I defined VAS Admission and Student Care requirements for VAS ERP implementation, documenting administrative procedures for student care programs
  • Responsibilities: Conducted comprehensive requirement analysis using business-specific documentation and project knowledge acquisition
  • Developed and executed Test Scenarios and Test Cases for projects including NASB, ARC, GAMA, and VAS
  • NASB: Tested mortgage loan processes, including loan creation, borrower details, employment/income verification, asset assessment, liabilities scrutiny, loan purpose and property evaluation, loan term settings, fee and closing cost calculation, and pricing strategies
  • ARC: Developed new email templates, managed offer strategies for various user relationships (1:1, M), set up email deliveries, and integrated with the Siebel Call Center Application
  • GAMA: Tested processes related to funds delivery, complaint management, asset management, stock subscription, property rental, event coordination, and heritage management
  • VAS: Managed admission processes, including inquiry handling, candidate evaluation, student registration, account management, event scheduling, fee collection, seminar organization, and discount/promotion implementations
  • Performed testing on mobile devices (Android/iOS) and executed test cases within SIT, logging defects in JIRA and Bugzilla
  • Retested failed test cases after defect resolution and performed regression testing
  • Coordinated UAT, ensuring timely delivery of necessary inputs
  • Collaborated with Business Analysts to evaluate and initiate change requests or configuration adjustments as required

Senior Software Engineer

IDC Technologies
05.2018 - 10.2018
  • As a Senior Test Engineer, I contributed to Sprint Corporation's project to develop a home credit facility for mobile and telecom services through loan options
  • The project encompassed several pages, including: Home Credit Customer Page, Type of Purchase Page, Payment Option Page, Upgrade Page, Sign-up Page
  • Responsibilities: Led requirement analysis, test execution, reviews, walkthrough, test result preparation, and defect logging
  • Collaborated closely with the client during the requirement analysis phase to ensure a thorough understanding of business needs
  • Conducted walkthrough with the client on test artifacts, such as the test plan, test approach, and test scenarios
  • Utilized MySQL Client to validate API results and ensure data accuracy
  • Validated AEM functional components according to business requirements for prepaid and postpaid SIM card booking and sales
  • Developed and executed test cases for critical modules, including the Product Listing Page, Product Detail Page, Modelizer components, Rewards, banners, and form validation
  • Led REST API testing using tools like SOAP UI and Postman
  • Managed defect tracking and reporting using JIRA to ensure timely resolution and documentation of issues

Senior QA Engineer

Magna Infotech (A division of Quess Corp Ltd)
08.2017 - 12.2017
  • As a Senior Test Engineer, I contributed to the successful implementation of AEM (Adobe Experience Manager) to enhance business users' ability to efficiently generate, assess, and optimize site content, campaigns, and targeted components
  • AEM's integration provided seamless page editing via a content library with drag-and-drop functionality, ensuring that media assets were uploaded once and consistently referenced across all web pages
  • The addition of new components further improved the layout flexibility and functionality of the www.Jeep.com eCommerce application
  • Responsibilities: Led AEM authoring of functional components and validated content for templates, ensuring alignment with business requirements
  • Conducted thorough validation of components, including Modelizer, Breadcrumb, Title, Pagination, and Forms, using the Experience Editor
  • Performed testing on mobile devices (Android/iOS) to ensure optimal functionality across platforms
  • Ensured that reports generated from templates adhered to application business requirements
  • Reviewed and approved all test artifacts and deliverables, such as test cases, defect logs, and other documentation
  • Managed defect tracking and reporting using JIRA to ensure timely identification and resolution of issues

Senior Test Engineer

Mindtree
03.2015 - 07.2017
  • As a Senior Test Engineer, I contributed to the Procter & Gamble (P&G) initiative to implement new communication strategies in line with the Voyager project
  • The project involved various components, including an HP Banner, power brushes, crossaction LP, subscription and save pages, and KV changes on the product listing page
  • Responsibilities: Analyzed functional requirements and business specifications during the early stages of the SDLC to ensure comprehensive test coverage
  • Developed detailed test scenarios and cases, covering both positive and negative test conditions to validate all business requirements
  • Actively participated in business meetings with clients and team members for effective requirement gathering and clarification
  • Created test plans and design artifacts to outline testing strategies and approaches
  • Led and managed end-to-end system integration testing (SIT) and conducted load testing using VSTS
  • Logged and tracked application defects using JIRA, ensuring timely resolution during test cycles
  • Identified performance bottlenecks related to application memory, CPU utilization, and network usage
  • Reviewed performance test summary reports and conducted walkthroughs with key stakeholders for insights and feedback
  • Coordinated QA, SIT, and UAT sessions executing UAT scenarios with end-users for final approval and sign-off
  • Participated in weekly test planning, project status meetings, and reviews to ensure project milestones and deadlines were met

Software Test Engineer

Wipro
11.2012 - 11.2014
  • As a Test Engineer with a focus on Siebel CRM, I contributed to the successful deployment of GSK's consumer products, including drugs and vaccines
  • The Siebel Mobile and Siebel Open UI applications were designed to enable Medical Representatives (MRs) to complete and update details during or after a call, schedule calls in advance, and perform regular pre-call planning
  • I was responsible for setting up users with connected mobile sales responsibilities and linking views to relevant applications
  • Responsibilities: Executed functional and regression testing for Siebel Mobile Application and Siebel Open UI Application to ensure seamless user experience
  • Conducted test runs in the Quality Center (QC) for Siebel Mobile Connected and Siebel Open UI applications
  • Performed testing across various environments, including DEV, SIT, and UAT
  • Actively participated in test case reviews with team members to ensure comprehensive test coverage
  • Logged and tracked defects in the Quality Center, ensuring timely identification and resolution of bugs
  • Focused on resolving defects at the UI level to enhance the overall user interface and functionality of the application

Education

Master of Science (M.S.) - Computer Science

Sri Krishna Arts and Science College
04.2012

BCA - Computer Application

Sri Krishna Arts and Science College
04.2009

Skills

  • Adobe Campaign Standard & Classic Testing
  • AEM Testing
  • Test case design
  • Smoke testing
  • Postman tool
  • Test plan creation
  • Test cases design
  • Bug reporting
  • JIRA proficiency
  • SQL
  • Test strategies and coverages
  • Mobile app testing
  • Regression testing

Certification

  • Author and Manage Pages Using Adobe Experience Manager Sites I, Adobe Digital Learning Services
  • Agile with Atlassian Jira, Atlassian University
  • Agile Software Development, University of Minnesota
  • Managing Workflows in Adobe Campaign Standard, Adobe Digital Learning Services
  • Create Personalized Customer Journeys Using Adobe Journey Optimizer, Adobe Digital Learning Services

Timeline

Consultant

Capgemini
04.2022 - Current

Senior Test Engineer

Speridian Technologies
11.2018 - 04.2022

Senior Software Engineer

IDC Technologies
05.2018 - 10.2018

Senior QA Engineer

Magna Infotech (A division of Quess Corp Ltd)
08.2017 - 12.2017

Senior Test Engineer

Mindtree
03.2015 - 07.2017

Software Test Engineer

Wipro
11.2012 - 11.2014

BCA - Computer Application

Sri Krishna Arts and Science College

Master of Science (M.S.) - Computer Science

Sri Krishna Arts and Science College

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