Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KARTHIK CHANDRASEKARAN

Frisco,TX

Summary

Seasoned IT Program & Technical Delivery Manager with 25+ years of experience managing enterprise-scale technology initiatives across diverse sectors (financial services, supply chain, healthcare, insurance, digital commerce).

  • Strategic Program Leadership: Led complex global programs focused on application modernization, cloud transformations, enterprise data platforms, and performance engineering.
  • Execution & Collaboration: Recognized for strong delivery execution, fostering robust stakeholder collaboration, and managing global onshore/offshore technical teams.
  • Results-Oriented: Committed to leveraging technology to enhance operational efficiency and align IT solutions with evolving business needs.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Technical Delivery Manager/Product Owner

Toyota Motors NA
02.2024 - Current

Environment: MS Office 365 Suite, JIRA, Confluence, AWS, Node.JS, React.JS, AWS RDS, Mongo DB, IBM Mainframe


Responsibilities:

  • Collaborated with product owners on defining product strategy, establishing roadmaps, and prioritizing user stories to drive business objectives for the foundational product of the supply chain management transformation initiative.
  • Actively engaged in Agile project delivery, ensuring alignment with business goals and effective collaboration with project teams and business stakeholders.
  • Fostered close collaboration with delivery teams to ensure optimal solutions were delivered.
  • Drove progress towards technology target roadmaps, collaborating with Enterprise Architecture and development teams to produce architecture artifacts.
  • Managed multiple project deliverables concurrently, effectively prioritizing efforts to meet project expectations and deadlines.

Technical Program Manager/ Delivery Lead

Perfaware
07.2022 - 01.2024

Environment: MS Office 365 Suite, JIRA, Confluence, IBM OMS Sterling Suite, AWS, SalesForce OMS


Responsibilities:

  • Orchestrated diverse client initiatives, serving as Program Manager, Scrum Master, and Delivery Lead.
  • Led daily Agile meetings, facilitated demos, and managed conference calls, fostering team collaboration.
  • Successfully integrated Walmart Go Local with West Marine for Same Day Delivery via Salesforce platforms.
  • Directed Performance Testing programs for IBM systems at Lululemon, ensuring optimal performance.
  • Managed contracts, change orders, and provided accurate project reporting to stakeholders.
  • Established cohesive goals and metrics across projects to track team performance.
  • Ensured on-time project delivery, producing high-quality deliverables aligned with client expectations.
  • Communicated project status effectively to sponsors, management, and stakeholders.
  • Proactively identified and mitigated project risks to maintain budget and schedule adherence.

Technical Delivery Manager

Citibank
08.2020 - 06.2022

Environment: MS Office 365 Suite, JIRA, MS Project, Power BI


Responsibilities:

  • Led the Enterprise Container Services migration program for assigned Global Function Technology applications, ensuring seamless execution and alignment with organizational objectives.
  • Spearheaded the Risk and Issue initiative for the migration program, collaborating with leaders across the organization to assess risks and implement appropriate mitigation strategies.
  • Directed the Batch Service Level Management Repository initiative for Global Function Technology applications, ensuring compliance with business and audit requirements.
  • Influenced and negotiated with senior leaders across functions, effectively communicating with external parties as necessary to drive program success.
  • Contributed to technical direction and strategic decisions as a subject matter expert throughout development and implementation phases, offering sophisticated analysis to define problems and devise innovative solutions.
  • Created and maintained program artifacts, metrics, governance frameworks, status reports, escalation reporting, and program adoption tracker, ensuring transparency and accountability.

Sr. Technical Project Manager- Data Integration

Texas Health Resources
05.2018 - 07.2020

Environment: MS Office 365 Suite, JIRA, MS Project, Tableau 2018.1.2, Alteryx Designer, Teradata, DataStage

Responsibilities:

  • Led digital transformation initiatives within data analytics division to enhance consumer experience.
  • Managed Data Integration programs pulling data from diverse sources into Enterprise Data Warehouse Data Lakes.
  • Developed complex Tableau Dashboards and reporting solutions for management and physicians.
  • Collaborated with Analytics team to build predictive data models for future consumer trends.
  • Facilitated daily Agile meetings, demos, and conference calls, ensuring effective communication.
  • Worked closely with Product Manager and Owners to incorporate epics and features into sprints.
  • Managed project resources, ensuring timely delivery within defined scope.
  • Collaborated with DW/BI Competency Center to architect technical solutions aligned with business needs.
  • Interacted with stakeholders to understand key performance metrics and analytics requirements.
  • Researched new technologies and developed business cases to support BI goals.
  • Cultivated relationships with Senior Management and communicated project metrics effectively.
  • Managed third-party vendor relationships for solution delivery.
  • Led review and approval of high-level designs, solution architecture, and test cases.

Sr. Project Manager - Client Reporting Solutions

Tristar Insurance Group
08.2016 - 04.2018

Environment: MS Project, Oracle BI, Oracle 11g (Exadata), J2EE, Java/LifeRay, Eclipse IDE, Web Logic Server, Web Services, MS Office 2013, Oracle SQL Developer, ITSM Remedy 7.0, UNIX & Windows 7

Responsibilities:

  • Managed Client Reporting team overseeing Dashboards and Reports module within TRISTAR's BI Reporting Portal.
  • Led and managed multiple complex projects concurrently, employing both Agile and traditional waterfall methodologies.
  • Conducted strategic analysis and gathered requirements from clients and internal stakeholders to develop reporting solutions.
  • Managed third-party vendor relationships to ensure alignment with business requirements.
  • Facilitated meetings with vendors to ensure clarity in business requirements.
  • Led the review and approval process for high-level designs, specifications, and test cases.
  • Managed project resources for a team of 6 onsite and 10 offshore BI Developers/Analysts.
  • Delegated and managed project tasks to ensure on-time delivery within defined scope.
  • Provided implementation support by attending defect

VP Applications Consultant–Technical Product/Projects Manager

Northern Trust Bank
02.2006 - 07.2016

Environment: Microsoft Project, JIRA, MS Visual Studio 2008/2010 IDE, C#, WPF, MVC, Actuate BIRT, Power BI, Tableau 9.0, Business Objects XIR4, Oracle 11g (Exadata), Java, JDK 1.4, Eclipse IDE, Web Logic Server, Web Services, Microsoft Office 2013, Oracle SQL Developer, PVCS, ITSM Remedy 7.0, UNIX & Windows 7

Responsibilities:

  • Technical Product/Project Manager for suite of complex enterprise online analytical BI reporting applications like Northern Data Direct, Enterprise Risk Reporting Services Portal, Custom Hierarchy and Executive Reporting.
  • Develop and present product plans, identifying risks, opportunities, and growth strategies aligned with client and IT goals.
  • Serve as product launch manager for new products or major releases, engaging with clients, sponsors, and stakeholders.
  • Design enterprise software reporting applications, ensuring performance, scalability, and data security.
  • Manage project and resources for a team of up to 15 both onsite and offshore, using Agile and traditional methodologies.
  • Oversee third-party vendor relationships, ensuring solution delivery and SLA adherence.
  • Delegate project tasks, ensuring on-time delivery within defined scope and SDLC compliance.
  • Monitor project execution, addressing issues and risks to ensure timely delivery.
  • Gather and translate client requirements into prototypes for stakeholders, ensuring alignment.
  • Proactively respond to production issues, taking ownership for timely resolution within SLA.
  • Maintain project documentation for compliance and centralized storage.
  • Recruit, set goals, and coach team members for optimal performance.

Technical Lead/Senior Programmer

Optech Consulting
05.1998 - 01.2006

As the Lead Developer and Senior Programmer delivering complex projects successfully for various clients that includes many Fortune 500 industry leaders like Wells Fargo, Charles Schwab, Aventis Sanofi Pharmaceuticals, Kraft Foods, Coca-Cola Corp, Comcast Communications, FiServ Inc, Fox Broadcasting Corp.


Environment: PowerBuilder, DB2, Oracle 9i, Sybase SQL Adaptive Server, MS Visual Studio 2003, C#, MS Visual C++ 5.0/6.0, JDK 1.4, MS Office Suite, UNIX & Windows XP


Responsibilities:

  • Lead the system conversions and migrations.
  • Provide technical guidance and leadership to team members and junior resources.
  • Gathering client requirements through collaboration.
  • Writing technical documentation like technical and functional specifications.
  • Developing, testing, and deploying software applications in Power Builder, Java, MS .NET, Oracle, Sybase and MS SQL Server platforms.
  • Write complex SQL queries, stored procedures and database scripts.
  • Managing and optimizing databases

Education

Masters in M.I.S - Management Information Systems

North Central College
Naperville, IL, USA

Bachelors - Chemistry

University of Madras
Chennai, India

Honors Diploma - Software Engineering and Management

NIIT
Chennai, India

Skills

  • Technical Program & Delivery Management
  • Product Management & Road Mapping
  • Software development lifecycle
  • SDLC Governance (Agile & Waterfall)
  • Stakeholder management
  • Team Leadership (Onshore/Offshore)
  • Vendor, Budget & Contract Management
  • Stakeholder & Risk Management
  • Plan projects
  • Enterprise Data & Reporting Platforms
  • Wealth/Asset Management Technology
  • Performance Engineering & Optimization

Certification

  • SAFe Certified Advanced Scrum Master
  • Training in MS .NET Technologies by Caliber Training
  • Training in BI Tool BIRT by Actuate Corporation

Timeline

Technical Delivery Manager/Product Owner

Toyota Motors NA
02.2024 - Current

Technical Program Manager/ Delivery Lead

Perfaware
07.2022 - 01.2024

Technical Delivery Manager

Citibank
08.2020 - 06.2022

Sr. Technical Project Manager- Data Integration

Texas Health Resources
05.2018 - 07.2020

Sr. Project Manager - Client Reporting Solutions

Tristar Insurance Group
08.2016 - 04.2018

VP Applications Consultant–Technical Product/Projects Manager

Northern Trust Bank
02.2006 - 07.2016

Technical Lead/Senior Programmer

Optech Consulting
05.1998 - 01.2006

Bachelors - Chemistry

University of Madras

Honors Diploma - Software Engineering and Management

NIIT

Masters in M.I.S - Management Information Systems

North Central College