Hi, I’m
Karthik Deenadayalu
Maple Grove,MN
Summary
A transformational technology leader with over 16 years of experience driving innovation and delivering high-impact solutions across diverse industries. Proven expertise in formulating and executing strategic technology roadmaps, optimizing enterprise architecture, and spearheading digital transformation initiatives. Exceptional track record of building and leading high-performing, cross-functional teams of 20-50 IT professionals, including developers, architects, and project managers.
Demonstrated success in managing large-scale, mission-critical projects with budgets exceeding $10 million. Skilled in leveraging agile methodologies, cloud technologies, and emerging trends to drive operational efficiency and business growth. Adept at fostering collaboration with executive stakeholders, negotiating complex vendor contracts, and achieving 20-30% cost savings through strategic sourcing and optimization efforts. Recognized for driving technology adoption across organizations, delivering 50+ training sessions, and achieving 90%+ user adoption rates within aggressive timelines.
Overview
16
years of professional experience
1
Certification
Work History
NextEra Energy Resources
Senior IT Technology Manager
04.2022 - Current
Job overview
- Seasoned IT leader driving digital transformation, overseeing a $20 million technology portfolio, and leading cross-functional teams in delivering innovative solutions aligned with strategic business objectives
- Strategic Planning and Execution: Develop and implement strategic technology roadmaps, align IT initiatives with organizational goals, and drive digital transformation across the enterprise
- Portfolio Management: Oversee and manage a diverse IT portfolio worth $20 million, encompassing infrastructure, applications, cybersecurity, cloud computing, and emerging technologies
- Budget Management: Manage the $20 million IT budget effectively, allocating resources optimally, forecasting expenditures, and ensuring cost-effectiveness while delivering high-quality solutions
- Project Governance: Establish robust project governance frameworks, ensuring adherence to best practices, quality standards, and compliance regulations throughout the project lifecycle
- Team Leadership: Lead, mentor, and develop a high-performing cross-functional team, fostering a collaborative and innovative culture while promoting professional growth and development
- Vendor Management: Evaluate, select, and manage vendor relationships, negotiate contracts, ensure service level agreements (SLAs) are met, and drive continuous improvement
- Risk Management: Identify, assess, and mitigate potential risks associated with IT projects, implementing proactive measures to ensure business continuity and minimize disruptions
- Stakeholder Engagement: Collaborate effectively with organizational stakeholders, communicating complex technical concepts and aligning IT initiatives with business objectives
- Process Optimization: Continuously evaluate and optimize IT processes, leveraging best practices, automation, and emerging technologies to enhance operational efficiency and service delivery
- Compliance and Security: Ensure adherence to industry standards, regulatory requirements, and security protocols, implementing robust cybersecurity measures to safeguard organizational data and assets
- Talent Acquisition and Development: Identify and recruit top IT talent, cultivate a diverse and skilled workforce, and provide ongoing training and professional development opportunities.
- Implemented data backup and disaster recovery plans that protected critical business information from loss or corruption.
- Provided leadership and support for IT department.
NextEra Energy Resources
Senior IT Technology Manager
04.2022 - Current
Job overview
- Salesforce Application Management
Managed a team of 5-10 Salesforce developers and administrators
Oversee the development, deployment, and maintenance of 10-20 custom Salesforce applications
Ensure uptime and performance of Salesforce org(s) with 99.9% availability
Implemented and managed 10-15 AppExchange packages and integrations
Technology Strategy and Innovation
Drive the Salesforce technology roadmap and strategy for the company
Identify and evaluate 5-10 new Salesforce technologies and innovations per year
Deliver 2-4 presentations or training sessions annually on Salesforce best practices - Project and Resource Management
Manage a portfolio of 10-20 Salesforce projects concurrently.
Allocate and optimize resources across $2-5 million in annual Salesforce project budgets.
Ensure project delivery within 10% of the estimated timeline and budget. - Team Leadership and Development
Mentor and provide technical guidance to 15-25 Salesforce professionals.
Conduct monthly team meetings and quarterly performance reviews
Identify and facilitate 2-10 training opportunities per year for team members. - Stakeholder Collaboration
Collaborate with cross-functional teams across 10-15 business units
Gather and prioritize requirements from 50-100 stakeholders
Present quarterly updates to executive leadership on Salesforce initiatives. Standing up Salesforce Center of Excellence for the NEER Org. - Salesforce COE Strategy and Planning
Developed and executed a 3-5-year strategic roadmap for the Salesforce COE
Defined and implemented COE governance processes, standards, and best practices
Established a unified platform and data model to support 20-30 business units
COE Team Building and Structure
Hired and onboarded an initial COE team of 10-15 Salesforce professionals
Designed the organizational structure with 3-5 distinct practice areas (e.g., Admin, Dev, Integration)
Implemented a skills matrix and defined career paths for 50-100 Salesforce roles - Salesforce Adoption and Change Management
Drove Salesforce adoption across the enterprise, achieving 80% user adoption within two years
Developed and delivered 20-30 change management and training initiatives
Established a Salesforce Community with 5,000-10,000 members company-wide - Salesforce Delivery and Governance
Implemented a project delivery framework, tools, and processes for the COE
Oversaw the delivery of 50-100 Salesforce projects in the first two years
Enforced coding standards, security reviews, and release management processes - Salesforce Platform and Architecture
Designed and implemented a scalable Salesforce architecture supporting 16000+ users
Integrated Salesforce with 10-20 external systems and data sources
Established disaster recovery and backup processes with 99.9% platform availability - Financial and Vendor Management
Managed an annual Salesforce budget of $5-10 million, including licenses and services
Negotiated and managed contracts with 5-10 Salesforce partners and vendors
Achieved 15-25% cost savings through license optimization and vendor consolidation
NextEra Energy Resources
SFDC TechStalk Owner
04.2022 - Current
Job overview
- Application Architecture and Design
Architect and design 10-15 complex Salesforce applications and solutions per year, ensuring scalability, performance, and adherence to best practices
Conduct code reviews for 50-100 user stories, ensuring adherence to coding standards and maintainability.
Develop and maintain technical documentation, including architecture diagrams, data models, and integration specifications, for 20-30 Salesforce projects.
- Technical Leadership and Mentoring
Provide technical guidance and mentorship to a team of 15-25 Salesforce developers and architects.
Deliver monthly technical training sessions and knowledge-sharing workshops.
Conduct quarterly code reviews and pair programming sessions to upskill team members.
- DevOps and Release Management
Design and implement a robust DevOps pipeline, automating builds, testing, and deployments for 30-50 Salesforce org.
Establish and enforce release management processes, ensuring seamless deployment of changes across 100-200 Salesforce environments.
Maintain 99.9% system uptime and availability through proactive monitoring and incident management. - Integration Architecture
Architect and oversee the implementation of 20-40 integrations between Salesforce and external systems (e.g., ERP, CRM, data warehouses)
Design and implement API management strategies, ensuring secure and scalable data exchanges
Develop and maintain integration documentation, including API specifications and data mapping rules, for 50-100 integration touchpoints.
- Technology Evaluation and Innovation
Continuously evaluate and recommend emerging Salesforce technologies and best practices.
Conduct quarterly technology briefings and demos for executive stakeholders.
Spearheaded the adoption of 5-10 new Salesforce technologies and innovations per year.
- Compliance and Security
Ensure Salesforce implementations adhere to industry-specific compliance regulations (e.g., HIPAA, SOX, PCI-DSS, GDPR)
Design and implement secure architectures, following the Salesforce Security Model and Secure Coding best practices
Conduct annual security reviews and risk assessments for 20-30 Salesforce applications.
Boston Scientific Corporation
Salesforce IT Technology Manager
09.2017 - 03.2022
Job overview
- Project Management and Delivery
Lead and coordinate the successful delivery of 10-15 mission-critical IT projects per year, adhering to strict regulatory compliance and quality standards.
Manage project portfolios with budgets ranging from $500K to $5M, ensuring on-time and on-budget execution.
Implement and enforce project management methodologies (e.g., Agile, Waterfall) and governance frameworks across 20-30 cross-functional project teams
Conducted comprehensive risk assessments, developed mitigation strategies, and maintained project documentation in compliance with FDA, ISO, and other applicable regulations.
- Technology Strategy and Roadmap
Develop and implement a 3-5 year technology roadmap aligned with organizational goals and industry trends
Evaluate and integrate new technologies (e.g., IoT, AI, cloud computing) to enhance medical device capabilities and operational efficiency.
Collaborate with 50-100 stakeholders across R&D, manufacturing, and clinical teams to gather requirements and prioritize technology initiatives.
Present technology strategy and roadmap updates to executive leadership on a quarterly basis
Cybersecurity and Compliance
Ensure compliance with HIPAA, GDPR, and other data privacy regulations across the IT infrastructure and medical device ecosystem.
Implement and maintain a robust cybersecurity framework, including vulnerability management, incident response, and risk mitigation processes.
Conduct annual security audits and penetration testing to identify and remediate potential vulnerabilities.
Oversee the development and maintenance of 10-20 secure applications and systems for clinical data management and device monitoring.
- Team Leadership and Development
Lead and mentor a cross-functional team of 25-40 IT professionals, including software engineers, network administrators, and cybersecurity analysts
Foster a culture of continuous learning and professional growth by facilitating monthly training sessions and certifications.
Conducted quarterly performance reviews, provided constructive feedback, and developed career growth plans for team members.
Collaborate with HR to attract, retain, and develop top IT talent in a highly competitive market.
USAA
Salesforce IT Technology Manager
03.2013 - 01.2016
Job overview
- IT Strategy and Project Portfolio Management
Develop and execute a comprehensive 3-5-year IT strategy and roadmap aligned with institution's business objectives.
Manage and prioritize a portfolio of 20-30 concurrent IT projects with a combined annual budget of $5M - $10M
Establish project governance frameworks, methodologies (e.g., Agile, Waterfall), and standardized processes across 50-100 project teams.
Conducted monthly portfolio reviews, tracked project KPIs, and reported on progress to executive leadership.
- Core Banking Systems and Digital Transformation
Lead implementation and integration of next-generation core banking systems (e.g., Temenos, FIS, Infosys Finacle)
Oversee development and deployment of 10-15 digital banking solutions (e.g., mobile apps, online portals) per year.
Managed modernization of legacy systems, migrating 30-50 applications to cloud-based architectures.
Ensure seamless integration between banking platforms and 20-30 ancillary systems (e.g., CRM, fraud detection, risk management)
- Cybersecurity and Regulatory Compliance
Establish and maintain a robust cybersecurity framework, adhering to industry standards (e.g., NIST, ISO 27001) and regulatory requirements.
Conduct annual risk assessments, penetration testing, and vulnerability scans across IT infrastructure.
Implement data protection and privacy controls to ensure compliance with regulations (e.g., GLBA, PCI-DSS, GDPR)
Oversee development and maintenance of 50-100 secure applications and systems for financial transactions, reporting, and customer data management.
- IT Infrastructure and Operations
Manage and optimize institution's IT infrastructure, including 500-1000 servers, 5000-10000 workstations, and 100-200 network devices.
Implement and maintain business continuity and disaster recovery plans, ensuring 99.99% system uptime and availability.
Lead evaluation, selection, and implementation of new infrastructure technologies (e.g., virtualization, cloud computing, software-defined networking)
Oversee critical systems' performance and capacity management, ensuring seamless operations during peak transaction volumes.
- Vendor and Stakeholder Management
Establish and maintain strategic partnerships with 10-20 key technology vendors and service providers.
Negotiate and manage contracts with a combined value of $10M - $20M annually.
Collaborate with 100-200 stakeholders across departments (e.g., retail banking, investment banking, risk management) to gather requirements and align IT initiatives.
Conduct quarterly IT steering committee meetings and present project updates to executive leadership.
USAA
Technical Lead / Salesforce Coach
01.2010 - 03.2012
Job overview
- Salesforce Team Building and Talent Development
Recruited, interviewed, and onboarded an initial team of 20-30 Salesforce professionals (developers, admins, architects) for the Nearshore Hub
Designed and implemented a comprehensive 12-month training program to upskill team members on Salesforce platforms, tools, and best practices
Conducted weekly code reviews, pair programming sessions, and knowledge-sharing workshops to foster continuous learning and growth
Established a skill matrix and defined career paths for 50-100 Salesforce roles within Hub
Salesforce Delivery Excellence and Governance
Implemented Agile project management methodologies (e.g., Scrum, Kanban) and tooling across 10-15 concurrent Salesforce projects
Enforced coding standards, security reviews, and release management processes for 30-50 Salesforce org
Conducted quarterly quality audits and process improvement initiatives to enhance delivery efficiency and project success rates
Achieved an average 90% project delivery rate within 10% of scheduled timelines and budgets
- Salesforce Architecture and Technical Leadership
Architected and designed 5-10 complex Salesforce solutions per year, ensuring scalability, performance, and adherence to best practices
Provided technical guidance and mentorship to a team of 40-60 Salesforce developers, architects, and admins
Conducted bi-weekly architecture review boards and technical advisory sessions
Delivered monthly technical training sessions on emerging Salesforce technologies and industry trends
- Salesforce Community Engagement and Knowledge Sharing
Established a vibrant Salesforce Community of Practice with 500-1000 members across global delivery centers
Organized and facilitated quarterly community events, such as hackathons, coding challenges, and knowledge-sharing sessions
Contributed to 10-20 internal knowledge base articles, reusable components, and best practice guides per year
Represented the organization at 2-4 Salesforce events and conferences annually, delivering presentations and participating in panel discussions
Stakeholder Collaboration and Strategic Alignment
Collaborated with 50-100 stakeholders across business units to gather requirements and align Salesforce initiatives with organizational goals
Presented quarterly updates to executive leadership on Salesforce adoption, project delivery, and strategic roadmap
Fostered partnerships with 5-10 Salesforce partners and ISVs to explore new technologies and industry-specific solutions
Achieved 80% user adoption and 90% stakeholder satisfaction ratings within the first 2 years of Hub operations
USAA
Technical Lead / Senior Developer
07.2009 - 12.2009
Job overview
- Geek/Week application was created to take notes from major project kick-off meetings; this application would track the
- The key players of the project, i.e., the Project Manager, Business Manager, Tech lead, Test Lead, and Analyst, as well as the key points of conversation, the scope of the project in brief, and the budget allocated
- Responsibilities:
- Involved in requirement-gathering sessions
- Preparation of design documents, functional specification documents, technical specification documents, use case diagrams, activity diagrams, and implementation plans
- Construction of the functionality
- Unit testing using Test class (Salesforce)
- Report generation
- Project, Loan Origination System Phase2, Compliance Mortgage
USAA
Developer
12.2008 - 06.2009
Job overview
- Description
- The loan origination system (LOS-Unifi) is the Mortgage loan origination system that our clients use, which deals with origination, processing, funding, closing, and secondary marketing and closing. LOS system required various customization as part of business needs and also Compliance needs by the federal law, which were implemented as part of this project
- Responsibilities:
- Interaction and meetings with Business Managers to gather system requirements
- Analyze and create design documents for various components involved
- Documentation of requirements, preparation of design documents, functional specification documents, technical specification documents, use case diagrams, activity diagrams, and implementation plans
- Nearshore-Offshore-Onsite co-ordination.
Education
Creighton UniversityOmaha, Nebraska
Master of Science from Business Intelligence and Analytics
2021
Creighton UniversityOmaha, Nebraska
Master of Business Administration
2019
BMS College of EngineeringBangalore, India
J.D. from Mechanical Engineering
06.2008
Skills
- Strategic Planning
- Project management expertise
- Client Relationship Building
- Team Collaboration
- IT Budgeting
- IT staff leadership
- Employee Development
- IT Governance
- Enterprise Architecture
Accomplishments
- Implemented Sales Cloud
- Implemented Sales Console
- Implemented Community Cloud
- Implemented Marketing Cloud
- Implemented marketing for email campaigns and eliminated paper mailing
- Integrated Enterprise systems with Salesforce using Salesforce Connect POC
- Integration of Enterprise Systems with Salesforce using Informatica Cloud POC
- Callidus Cloud for commission POC in Progress
- Implemented Service Cloud
- Integration of Salesforce Application to Learning Management System
- Implementing DevOps model to Salesforce COE – CI, CD, and CT
- SALESFORCE EDITIONS WORKED
- Unlimited
- Enterprise
- Developer
- DOMAIN KNOWLEDGE
- Healthcare
- Banking
- Insurance
- Enterprise Corporate Business
- Digital Marketing
- Sales and Service of Health care
- MANAGEMENT ACTIVITIES
- Salesforce Contract Management
- Working in tandem with enterprise security norms and Salesforce security
- The new products in Salesforce are reviewed based on the need to purchase them
- Coordinate with legal teams on either side and ensure all legal requirements are met
- License management and lead the governance committee
- Lead the release management team
- MEMBERSHIPS
- Active member with Salesforce Twin Cities User Group
- Active member with Salesforce Nebraska User Group
- Active member with Salesforce Developer Nebraska User Group
- Success Community Member
- Dream Force – 2016
- Destination Success -2017
Certification
Salesforce SalesCloud Consultant
Certified Salesforce Community Cloud Consultant
Certified Salesforce Certified Advanced Administrator Salesforce Certified Platform Developer I
Salesforce Certified Platform App Builder
Salesforce Developer Certified- DEV401
Salesforce Administrator Certified – ADM201
Salesforce Certified Marketing Cloud Email Specialist Certified SAFe 5 DevOps Practitioner Certified Team Kanban Practitioner Certified SAFe 5 Lean Portfolio Manager Sun certified Java programmer – SCJP 1.5
DB2- Family Fundamentals- Certified.
Additional Information
Experience Summary:
3+ years of IT Senior Technical Manager Experience (Juno Beach, Florida)
3+ years of Technical Program Manager Experience (St Paul, Minnesota– United States of America).
Three years of Program Manager Experience (Omaha, Nebraska/San Antonio, Texas – United States of America).
3yrs of Nearshore Technical Manager Experience (Guadalajara – Mexico)
4yrs of Offshore Developer/Technical lead Experience (Chennai, India)
Timeline
Senior IT Technology Manager
NextEra Energy Resources
04.2022 - Current
Senior IT Technology Manager
NextEra Energy Resources
04.2022 - Current
SFDC TechStalk Owner
NextEra Energy Resources
04.2022 - Current
Salesforce IT Technology Manager
Boston Scientific Corporation
09.2017 - 03.2022
Salesforce IT Technology Manager
USAA
03.2013 - 01.2016
Technical Lead / Salesforce Coach
USAA
01.2010 - 03.2012
Technical Lead / Senior Developer
USAA
07.2009 - 12.2009
Developer
USAA
12.2008 - 06.2009
Creighton University
Master of Science from Business Intelligence and Analytics
Creighton University
Master of Business Administration
BMS College of Engineering
J.D. from Mechanical Engineering
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