Summary
Overview
Work History
Education
Skills
Websites
Certification
Core Skills
Personal Information
Education and Training
Timeline
Generic

KARTHIKEYA KOGANTI

Dallas,TX

Summary

Salesforce Developer with 10 years of experience in delivering scalable CRM solutions across telecom, government, and enterprise sectors. Expertise in Salesforce CPQ, Experience Cloud, Lightning Web Components, and Apex development. Proven ability to integrate third-party systems via APIs and optimize performance in Agile environments. Holds Salesforce Certified Platform Developer II certification, demonstrating commitment to excellence in software development.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Salesforce Developer

Verizon
07.2022 - Current
  • Migrated over 30 Aura components to Lightning Web Components, enhancing performance and maintainability by 50%.
  • Led CPQ implementation, including product rules, price rules, and quote templates.
  • Automated quote generation using Flow and validation rules, reducing turnaround time by 60%.
  • Integrated Salesforce CPQ with ERP through Named Credentials and OAuth 2.0 for real-time pricing synchronization.
  • Enabled SAML-based SSO to support unified access across business units and partner logins.
  • Refactored Apex code to improve scalability and performance.
  • Established best practices for LWC, focusing on modularity, pub/sub communication, and Apex-wire usage.
  • Collaborated with CI/CD team to streamline deployments using SFDX and Bitbucket Pipelines.

Senior Salesforce Developer

Kyra Solutions
11.2021 - 05.2022
  • Built a public-facing Experience Cloud portal for the Indiana State Department of Education
  • Developed user-friendly LWC-based interfaces that supported mobile responsiveness and accessibility
  • Integrated Salesforce with government APIs using OAuth-secured REST services
  • Enabled SSO via SAML for parents, administrators, and program reviewers
  • Built robust validation logic in Apex to automate and verify income thresholds
  • Participated in Agile sprint planning, retrospectives, and stakeholder workshops
  • Delivered real-time dashboards to monitor application status and approval timelines
  • Supported multilingual functionality and page targeting using Experience Builder audiences
  • Wrote Apex triggers, test classes, and flows with 90%+ test coverage
  • Delivered the project on time with zero critical defects in production

Senior Salesforce Developer

Frontier Communications
02.2020 - 10.2021
  • Designed and deployed an Experience Cloud portal integrated with BMC Remedy for ticket management
  • Built custom LWC features including SLA tracking, dynamic filters, and status updates
  • Implemented OAuth-secured REST/SOAP APIs to sync cases with Remedy in real time
  • Configured SAML SSO for external customer and partner authentication
  • Automated case escalations, assignments, and SLA rules using Flow and Apex
  • Tuned Apex logic and SOQL queries for large datasets and governor limit compliance
  • Managed sandbox testing and UAT with QA and business teams
  • Achieved 95% test coverage across the deployment pipeline using test-driven development
  • Resolved over 100+ support tickets and post-deployment issues across 5,000 users
  • Documented portal configuration, integration specs, and data flow architecture

Salesforce Developer

Pro Matrix Corp
08.2017 - 10.2019
  • Migrated 20+ Visualforce interfaces to Lightning Components with improved load speeds
  • Created Apex triggers, batch jobs, and schedulers for critical business operations
  • Integrated Salesforce with third-party systems using secure JWT/OAuth 2.0 flows
  • Built dashboards and reports to visualize sales KPIs and customer engagement
  • Administered roles, profiles, and permission sets to enforce org-wide security
  • Designed utility Apex classes to support modular and scalable code
  • Set up version control with Git and handled feature branching for releases
  • Participated in Agile meetings, sprint demos, and release planning
  • Supported QA during test cycles and coordinated bug fixes
  • Developed training guides and assisted internal users during go-live

Salesforce Developer/Admin

DD Infotech Ltd
05.2013 - 04.2015
  • Created Visualforce pages and Apex controllers for internal HR and onboarding apps
  • Built workflow rules, validation rules, and approval processes for business automation
  • Set up user accounts, permission sets, roles, and profile restrictions
  • Performed data loads and scheduled updates using Data Loader and custom Apex tools
  • Developed dashboards for HR, finance, and operational teams
  • Conducted user training for 50+ employees during Salesforce rollout
  • Maintained sandbox environments and managed change sets for deployments
  • Delivered enhancements and bug fixes through weekly sprint cycles
  • Configured email alerts, templates, and task triggers for SLA tracking
  • Collaborated with business units to gather requirements and translate into technical solutions

Education

Master of Science - Information Technology

Atlantis University
Miami, FL
09-2016

Skills

  • Apex
  • LWC
  • Digital Experience(Community Cloud)
  • RESTful apis
  • Aura
  • Visualforce
  • Flows
  • Process Builder
  • REST & SOAP APIs
  • OAuth 20
  • Named Credentials
  • Mulesoft
  • Salesforce DX
  • Git
  • Bitbucket
  • CI/CD
  • AWS
  • Oracle
  • SOQL
  • SOSL
  • Batch Apex
  • HTML5
  • CSS3
  • JavaScript
  • Bootstrap
  • Angular
  • Responsive Design
  • CRM Analytics
  • SAQL
  • Dashboards
  • SAML
  • SSO
  • Role & Permission Management
  • Agile
  • Scrum
  • Test-Driven Development

Certification

  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer II

Core Skills

Apex, LWC, Aura, Visualforce, Flows, Process Builder, CPQ, REST & SOAP APIs, OAuth 2.0, Named Credentials, Mulesoft, Salesforce DX, Git, Bitbucket, CI/CD, AWS, Oracle, SOQL, SOSL, Batch Apex, HTML5, CSS3, JavaScript (Bootstrap, Angular), Responsive Design, CRM Analytics, SAQL, Dashboards, SAML, SSO, Role & Permission Management, Agile (Scrum), Test-Driven Development

Personal Information

Education and Training

other

Timeline

Senior Salesforce Developer

Verizon
07.2022 - Current

Senior Salesforce Developer

Kyra Solutions
11.2021 - 05.2022

Senior Salesforce Developer

Frontier Communications
02.2020 - 10.2021

Salesforce Developer

Pro Matrix Corp
08.2017 - 10.2019

Salesforce Developer/Admin

DD Infotech Ltd
05.2013 - 04.2015

Master of Science - Information Technology

Atlantis University
KARTHIKEYA KOGANTI