Karthikeyan Ganeshapuram Perumalsamy
Charlotte,NC
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Franchise Owner
Ruvin International
Chennai, Tamilnadu, India
01.2012 - 06.2022
- Developed and implemented a marketing strategy to increase customer loyalty and brand awareness.
- Conducted regular meetings with staff members to ensure high standards of service delivery.
- Established systems for tracking inventory levels, sales figures and profits.
- Maintained financial records, such as income statements, balance sheets and budget reports.
- Analyzed market trends in order to identify opportunities for growth within the franchise network.
- Organized promotional events to attract new customers and boost sales revenue.
- Reviewed customer feedback surveys to determine areas where improvements could be made.
- Responded promptly to customer complaints in order to maintain positive relationships with clients.
- Set goals for each store based on past performance data and future projections.
- Researched potential markets for expansion into other locations.
- Managed relationships with vendors, ensuring timely deliveries of products or services.
- Built partnerships with organizations in the community to promote the brand's visibility.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Senior Executive (purchase Cum Stores)
LLM Appliances
Chennai, Tamilnadu, India
03.2011 - 08.2011
- Maintained accurate and up-to-date inventory records.
- Monitored stock levels to ensure availability of products.
- Developed and implemented effective inventory control systems.
- Managed purchase orders with vendors to maintain optimal stock levels.
- Organized regular cycle counts to identify any potential issues early on.
Warehouse Operations Lead
Elite Logistics and Services, Guindy, Chennai – 24
Chennai, Tamilnadu,India
01.2009 - 02.2011
- Planned and coordinated daily operations for the warehouse team.
- Inventory control
Check all stock movements (incoming and outgoing) of products in terms of product code, quantity & quality and ensure physical stock is tallying with the documents. - Maintaining all documents related to stock movement (wherever necessary).
- Proper filing and safe-keep of all documents related to inventory.
- Proper storing of products according to its group with the objectives of ‘easy to store’ and ‘easy to find’.
- Periodic checking of inventory to ensure that the physical quantities are tallying with books / system.
- Coordination with Central Warehouse & Central Operations Dept. for availability of stocks.
- Service to Customers
- Deliver high standard services to Customers who place orders.
- Ensure fast and reliable services and thereby reduce the waiting / queuing time of Customers.
- Keep the stocks in good condition and ready to deliver to Customers.
- Control lead-time of processing order for delivery service (courier and motor).
- Control all product deliveries to Customers
Co-coordinating with procurement Team to ensure availability of stocks and reporting the stocks outs in time to service the customer order in one time, on time delivery basis. - Handle complaints regarding stock and delivery in coordination with the Customer Service Team.
- Ensure proper information is passed on to customers regarding special promotions, stock-out information, etc.
- Control access to the warehouse area.
Responsible for cleaning and upkeep of the warehouse area.
Staffing - Control all Pick & Pack staffs for performing their respective duties and supervise their discipline.
- Control extra hours working.
Purchase Assistant
MAK Controls and Systems (P) Ltd., Avinashi Road,
Coimbatore, Tamilnadu, India
03.2005 - 01.2008
- Manage the store's activities, such as receipt of materials, process planning, and documentation, and material dispatch to the branches, in line with management and site requirements.
- Monitoring the Material Requisition that engaged in the production.
- Preparing Enquiry and offers.
- Preparing indent, price negotiation.
- Price negotiation.
- Sourcing vendors for the appropriate materials.
- Maintaining vendor records.
- Preparing monthly reports.
- Material follow-up. Verifying and reporting monthly material consumption, planning, and documentation.
- Preparation of purchase orders and following up with various vendors, while at the same time getting the required materials/service as per the agreed terms.
- Responsible for vendor relations, improving vendor performance, and reporting.
Preparing vendors' price comparison statement. Subcontract materials follow-up. - Bill passing
- Invoice verification for purchased goods and assisting accounts in smooth flow of entire process and attending internal and external queries.
- Debit note raising, vendor development, and follow-up. Dispatch of materials to the vendors and coordination with the manufacturing units for repair, replacement, or warranty claims.
- Vendor development and follow up
- Dispatch of materials to the vendors and coordinate with the manufacturing units for repair, replacement or warranty claims
Marketing Executive
Highlight Printers, Coimbatore
Coimbatore, Tamilnadu,India
05.2003 - 03.2005
- Assisted senior staff in developing long-term plans for growth and expansion of business activities.
- Maintained an up-to-date database of customers' contact information.
- Followed up with existing customers regularly through calls or visits to build relationships and encourage repeat business.
- Visited potential and current customers at personal and business locations to promote products.
Education
Bachelor of Arts - Commerce With Computer Application
VLB Janakiammal College of Arts And Science
India04-2003
Skills
- Operations Management
- Marketing and sales
- Business Management
- Team management
- Budget Administration
Certification
- GOOGLE PROJECT MANAGEMENT - Professional certificate -
- Coursera - online April 20 2024
Course Certificates Completed
Foundations of Project Management
Project Initiation: Starting a Successful Project
Project Planning: Putting It All Together
Project Execution: Running the Project
Capstone: Applying Project Management in the Real World
Agile Project Management
Timeline
Franchise Owner
Ruvin International
01.2012 - 06.2022
Senior Executive (purchase Cum Stores)
LLM Appliances
03.2011 - 08.2011
Warehouse Operations Lead
Elite Logistics and Services, Guindy, Chennai – 24
01.2009 - 02.2011
Purchase Assistant
MAK Controls and Systems (P) Ltd., Avinashi Road,
03.2005 - 01.2008
Marketing Executive
Highlight Printers, Coimbatore
05.2003 - 03.2005
Bachelor of Arts - Commerce With Computer Application
VLB Janakiammal College of Arts And Science
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