Accomplished software development professional with over 17 years of experience in designing, implementing, and collaborating across work streams to ensure alignment in approach, assumptions, and objectives. Expertise includes requirements specification gathering, analysis, design, development, testing, debugging, and maintenance of mainframe systems utilizing COBOL, JCL, CICS, VSAM, DB2, SQL, Eztrieve, REXX, and Change Man. Proven track record of delivering exceptional results for both offshore and onshore projects while addressing functional issues through insights gained from previous experiences. Adept at managing day-to-day resolution processes for production challenges and ensuring seamless operations.
Overview
18
18
years of professional experience
Work History
Technical Lead, Truist Bank
Tata Consultancy Services
Wilson, NC, USA
03.2022 - Current
Created and reviewed low-level design documents with business stakeholders to ensure alignment with functional specifications.
Assisted technical team with code development tasks and addressed questions. Helped clarify technical concepts for team members. Supported team collaboration to enhance project outcomes.
Facilitated comprehensive testing support to ensure product quality and reliability.
Achieved successful code deployment in production environment through effective support of implementation activities. Enhanced operational workflows to improve overall project outcomes.
Customer Information (CIF) is a consolidation of various projects and services with mainframe technology interfaced with Mulesoft/TIBCO service whereas Tata Consultancy Services (TCS) team is involved in development and enhancement activities. This team integrates with the mentioned tasks: Bankpro based client notebook, CICS based screens, Batch sync process, client central through which the new customer and customer maintenance activity is carried out. Other than this CIF system supports other affiliate systems of Truist such as Investment, Insurance, Trust, Scott and string fellow, Sheffield, Retail contact management (RCM) and safebox, etc. This CIF system is a repository application tightly woven around other applications.
The CIF application follows the SDLC lifecycle i.e. gathers the requirement from Line of Business(LoB), prepares Low level design document, Peer review of the design document, code changes, SIT, UAT and then implementation in the production environment. This application also works on the maintenance activities, Research and analysis, and providing special support on Disaster recovery (DR) activities.
The Project follows on Onsite-Offshore model with 6 at Onshore & 14 at Offshore.
Carried out the following activities:
I have worked on creating the low-level design from requirement document & High level design document.
I have designed new online adapters for CIF Line of Business operations team to update customer information.
I have worked on various CIF integration projects. I have worked on integrating many Truist applications like Regional Acceptance Corporation (Truist affiliate) loans, Global Trading Solution (GTS), Sheffield loans. As part of the integrations millions of customer records are loaded in to CIF system & they are being maintained on a daily basis through batch interface. Also these new customer records are being sent to downstream applications(KYC, Financial Crimes, Customer risk rating, etc.) for their consumption.
I am working on monthly releases in order to support Business As usual (BAU) development activities in CIF application.
Technical Lead – Merger of Suntrust and BBT Banks
Tata Consultancy Services
Wilson, NC, USA
03.2020 - 02.2022
Merger of equals project is a merger of equal banks Suntrust & BBT.
The Project follows on Onsite-Offshore model with 6 at Onshore & 24 at Offshore.
Carried out the following activities:
I've created conversion mapping specifications for Safebox, General ledger, Document exceptions & retail loans applications.
I presented the mapping specification document to Line of business & got sign-off.
I conducted weekly defects meeting for all the applications I handle with Line of business, testers & other stake holders to get clarity on defects and pass the defects to offshore for code fixing
Verify the developed code as well as converted file for delivery to respective application team.
Supported multiple Dress rehearsal & Live implementation activities
Technical Lead, BB&T
Tata Consultancy Services
Chennai, India
11.2017 - 02.2020
Lead the conversion team at offshore for auto loan conversion project from RAC Paradata to SHAW system
Responsible for conversion program development with the team size of 6 people.
Provide implementation support for Dress rehearsal & Live weekends.
Provide Warranty support after Live event.
The Project follows on Onsite-Offshore model with 1 at Onshore & 6 at Offshore.
I did interact with my onshore coordinator regularly to get clarification on specification document.
I lead the team of 6 & helped the team to deliver the conversion programs on time.
Application Developer, Huntington Bank
Tata Consultancy Services
Chennai, India
07.2016 - 11.2017
Create conversion programs/jobs to convert all first merit credit card accounts into Huntington National Bank profile.
Works with First merit bank team to identify the requirements for credit card conversion & design/develop the code.
Provide implementation support on the conversion day.
Works with testing support team to fix all the issues identified by them.
Report the task completion status to conversion management team.
Huntington National Bank acquires First Merit Corporation bank in Jan 2016. This project involves conversion of first merit bank credit card accounts into Huntington national bank profile. Huntington National Bank credit card portfolio supports 3 different credit card types namely consumer, commercial and business to its customers.
All First merit credit card accounts will be converted in to any one of the above 3 categories.
The Project follows on Onsite-Offshore model with 6 at Onshore & 8 at Offshore.
Carried out the following activities:
I've created conversion mapping specification documents and presented the same to various stake holders to get sign-off on mapping specification
I've developed conversion programs as per the specification document
I've supported various dress rehearsal & implementation activities
Application Developer. Chase Bank
Tata Consultancy Services
Columbus, OH, USA
10.2011 - 06.2016
Analyze and understand business and function requirements.
Prepare high level and low level technical design documents.
Develop the components as per the requirement in technical design document.
Prepare formal Unit test plans & results.
Run IST, UAT & parallel cycles for Enterprise releases.
Support production operations.
Monitor performance continuously and look out for channels of improvement and cost-cutting.
Periodic project status report to JPMorgan Chase management.
Enterprise system project is involved in the maintenance, development and testing of Safe Deposit Box/Vault, National Account file, Corporate middleware utilities and Pre authorized transfer applications which runs for JPMorgan Chase Bank to serve customers in US & all over the world.
Enterprise customer and Deposits (ECD) is a banking suite of 16 application systems that supports the products like Checking, Saving, Certificate Deposit etc for JPMorgan Chase Bank.
The Project follows on Onsite-Offshore model with 3 at Onsite & 8 at Offshore.
Carried out the following activities:
I've worked on Safe Deposit Box/Vault, National Account File, Corporate middleware utilities and Preauthorized transfer applications & performed numerous development activities.
I've worked on a major compliance project Prod Dev Split, which had aggressive deadline. It is a mainframe project to split out the development processing from SBPLEX (shared environment for both PROD & Dev) into a separate (SDPLEX) environment. My work is analyzing all the impacted test & prod jobs and fix them accordingly.
Application Programmer, Citi Bank
Tata Consultancy Services
Chennai, India
01.2008 - 03.2012
Develop the components as per the requirement in Technical Specification Document.
Performing the Unit test on COBOL batch program by creating & submitting the unit test JCL.
The project is involved in the maintenance, development and testing of VISIONPLUS application which runs for Citi Private Label card systems to serve customers in US, Canada and Puerto Rico.
The Retail Private Label business of Citi Cards employs VISION PLUS, a Credit cards transaction processing system. VISION PLUS supports end to end processing of a credit card business namely Application Processing, Authorizations, Account maintenance, Merchant settlement etc., with various sub-systems for each
Citi offers this credit card to customers in US, Canada and Puerto Rico.
The project involves analysis, design and enhancement of the application VISION PLUS in order to
Optimize the existing system thereby increasing the efficiency and reducing the operating cost
Keep the system compliant with the Federal laws (UDAP, Reg Z etc)
Introduce promotional offers to merchants and customers
The project follows an Onsite-Offshore model with 4 at Onsite and 13 at Offshore.
Carried out the following activities:
Requirements gathering and analysis
Understanding the system and preparing low level design documents to meet the requirements
Preparing Test Plan and Scripts; tracking them with requirements
Development and testing
Supporting the testing team
Co-ordinating with peers at Onsite
Implementation support
Education
Master of Computer Applications - Computer Applications
Anna University
Chennai, India
01-2007
Skills
Computer System - IBM Mainframe Z/OS
Programming Languages - COBOL, JCL, CICS, SQL
Special Software - File-aid, File-Manager, Change man, Expediter, Ezytrieve, Abend-aid, SPUFI, IBM Data Studio, ALM
DataBase - IBM DB2, VSAM, IAM
Languages
Tamil
Native or Bilingual
English
Full Professional
Timeline
Technical Lead, Truist Bank
Tata Consultancy Services
03.2022 - Current
Technical Lead – Merger of Suntrust and BBT Banks
Tata Consultancy Services
03.2020 - 02.2022
Technical Lead, BB&T
Tata Consultancy Services
11.2017 - 02.2020
Application Developer, Huntington Bank
Tata Consultancy Services
07.2016 - 11.2017
Application Developer. Chase Bank
Tata Consultancy Services
10.2011 - 06.2016
Application Programmer, Citi Bank
Tata Consultancy Services
01.2008 - 03.2012
Master of Computer Applications - Computer Applications
Anna University
Training Attended (2008 – 2026)
Vision Plus – Account Setup in Lakes & Solana systems CITI CARDS – Sale Finance Team Chennai TCS
Vision Plus – Application Processing system CITI CARDS – Sale Finance Team Chennai TCS
Vision Plus – Application Processing system Bank of America – Team Chennai TCS
AWS Developer Chennai TCS
Abend Aid for CICS Chennai TCS
Payment Cards Chennai FTC - TCS
Effective Communication Skills Chennai TCS
Citi Cards - Vision PLUS architecture Chennai TCS
Citi Cards - Retail Private Label Processing Chennai TCS