Summary
Overview
Work History
Education
Skills
Certification
Languages
Generic
KARTICK KALAIMANI

KARTICK KALAIMANI

New York,NY

Summary

Experienced and result driven digital transformation leader with a proven track record of over 20 years in driving successful projects across a range of industries, including oil and gas, healthcare, brewery, soft drinks, and media. Adept at developing and executing strategies that encourage innovation and facilitate organizational change including Target Operating Model, resulting in tangible outcomes. Skilled in optimizing project and finance operations through process transformation and automation to enhance efficiency throughout various domains, such as Order to Cash, Procure to Pay, Resource Management, Project Management and Media. Additionally, holds a certification as a Lean Six Sigma black belt, further strengthening expertise in process improvement and operational excellence. Recognized for outstanding leadership skills and achievements, having earned prestigious global awards at both GENPACT and Dentsu.

Overview

22
22
years of professional experience
3
3
Certification

Work History

Vice President

Dentsu
10.2017 - Current
  • Successfully streamlined and optimized the Contract to Cash (C2C) processes across CXM, Creative, and Media practice areas in EMEA, improving efficiency in project creation, time tracking, resource management, service delivery, forecasting, and revenue recognition.
  • Successfully spearheaded change management initiatives and fostered an automation-first approach by collaborating with Technology teams focused on process mining, automation, and AI, driving operational efficiency and business transformation.
  • Exemplified strong leadership by unifying senior stakeholders across business, platforms, and automation teams to formulate robust execution plans and skillfully negotiate across diverse business units, ensuring alignment of goals and delivering successful project outcomes.
  • Successfully led cross-functional teams to drive strategic continuous improvement initiatives for global clients, identifying and managing a robust pipeline management system, prioritizing key opportunities and solutions based on ROI and payback criteria apart from benefits that would result in accelerating the media campaign delivery process by at least 25% and/or increase client revenues by at least 2X through agile and accurate optimization recommendations.
  • Successfully led due diligence activities across priority markets (Canada, UK, US, China, France, India, and Singapore), to identify and address critical areas impacting margin and working capital.
  • Orchestrated automation strategy for the Media Service Line through the creation of knowledge, and driving awareness and excitement across the automation community across all markets.
  • Successfully led the implementation of a comprehensive target operating model for the entire media business, streamlining business processes and enhancing overall operational efficiency.
  • Designed a transition framework and a digitized solution to facilitate the transition of new clients into the Dentsu network along with digitized real-time dashboards reflecting transition progress.
  • Designed and deployed digitized solutions including an ERP-integrated digitized dispute management solution that reduced cycle time by over 50% and DSO by 5 points across the priority markets and a master data solution across 300+ users in the UK with robust security and governance features that reduced cycle time by 15% across the end to end set up process.
  • Successfully led the MDM (Master Data Management) team and implemented a comprehensive strategy focused on enhancing data quality across all domains, including client, supplier, and product, resulting in improved accuracy and consistency across media systems.
  • Participated in Dentsu-wide Google AI Hackathon contests and built prototype solutions to automate the onboarding process having a significant impact of savings ~800 hours per region annually along with the potential to accelerate the contract processing speed by 3X.

Assistant Vice President

Genpact
11.2014 - 10.2017
  • Led Lean & Six Sigma methodology-driven workshops and projects for dentsu across their US and Canada shared service centers, delivering $1.2M business impact and 10% productivity from 2015-2017.
  • Managed media bill operations' governance, functional, and operational aspects, collaborating effectively with the business, client and buying teams, finance, and vendors.
  • Designed and deployed a number of high impact scalable automated solutions including a cash forecast model that facilitated the treasury team to plan investments and working capital requirements.
  • Planned and built a formal change management team to support system implementation and ensure ERP solutions meet business requirements.
  • Implemented business practices that supported troubleshooting, streamlined workflows, and efficient use of ERP systems.

Lean Six Sigma Quality Leader

Genpact
01.2011 - 10.2014
  • Led ERP Implementation in warehouses of GE Healthcare clients across Europe and replace existing legacy systems and reduced overall cost by $700K.
  • Led Inventory & Cycle time projects for Eastern Africa Growth Regions (EAGM) for GE Healthcare client to improve customer fulfillment and lower Order to Delivery cycle time by 50%.
  • Led transformation activities to lower part quality defects for GE Healthcare client by over $2M and successfully decreased inventory by $2.8M.
  • Mentored Lean projects executed by EMEA teams of GE Healthcare, contributing $500K in savings and 40 hours of simplification.

Senior Manager

Genpact
01.2009 - 12.2010
  • Led Lean 6 Sigma initiatives resulting in $10M in business impact and $2M EBIT impact, achieving Black Belt certification.
  • Conducted onsite assignment for Brewery Major in the Czech Republic and demonstrated significant savings and identified Cash Flow improvement opportunities worth $1.5M through quicker Billing Opportunities and Auto Cash Application solutions.
  • Conducted onsite assignment for the leading distributor of Coca-Cola in South Africa and delivered an impact of $15MM thereby avoiding potential write-off on the aged items.
  • Conducted onsite assignment for Fuel & Gas Major in the UK and identified revenue leakages and demonstrated significant effort savings and identified Cash Flow improvement opportunities worth 2.1M GBP in Order to Cash and 500K GBP in Procure to Pay Assessments.
  • Coached and mentored 4 Green Belt Projects in the Order to Cash, delivering on the business impact of $5M.

Operations and Quality Manager

Genpact
07.2002 - 12.2008
  • Managed 50+ associates across Order to Cash and Procure to Pay functions for E-Commerce and Supply Chain clients.
  • Transitioned Billing Process for Electrical Supply Distribution Major, delivering $143K business impact through process transformation along with productivity benefits of 5 FTEs.
  • Silver Award recipient for Best Pan Genpact Green Belt Project, successfully decreasing 'Aged' Debt by $366K.

Education

MBA: Entrepreneurship And Leadership -

Amity University

Bachelor of Commerce (Honors): Finance - undefined

Kolkata University
07.2024

Advance Diploma in Management: Finance - undefined

Institute of Management Technology

Executive Program - Digital Transformation - undefined

Massachusetts Institute of Technology
Cambridge, MA

Skills

  • Digital Strategy and Creative Thinking
  • Process Transformation
  • Process Automation
  • Adaptability and Learning Agility
  • People Management, and Organizational skills
  • Project Management
  • Change Management
  • Target Operating Model
  • Building and nurturing high-performance teams
  • Client Relationship Management
  • Domain Knowledge - O2C, P2P, Media
  • Lean Six Sigma

Certification

Career Essentials in Generative AI: AI & Automation

Lean Six Sigma Black Belt

Certificate in Accounting and Finance


Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Tamil
Native or Bilingual
Bengali
Native or Bilingual
French
Elementary
KARTICK KALAIMANI