Karuna Ramroop

Lutz,FL

Summary

Dynamic Senior Developer with over 5 years of experience in high-pressure environments, dedicated to delivering innovative designs in Appian Development. Expertise in steering development initiatives through a unique blend of creativity and a strong focus on performance outcomes. Recognized for exceptional leadership skills and a growth mindset, complemented by a proven track record in project management and effective team leadership. Committed to driving success through collaboration, strategic problem-solving, and a relentless pursuit of excellence.

Overview

years of professional experience

Certification

Work History

Senior Appian Developer

HumanIT Solutions

01.2024 - Current

Led a company-wide Appian senior certification training program with a 71% increase in certified developers
Served as Tier 3 Developer Lead with full ownership of all production-related issues
Supervised Tier 1 Help Desk, including scheduling, annual reviews and working toward employee goals
Collaborated with cross-functional teams including multiple development teams, dev-ops and BA teams to ensure seamless resolution of production errors
Adapted quickly to new technologies involving java and xslt based plugin work for PDF contracting forms
Worked closely with clients to resolve issues quickly and ensure customer satisfaction
Maintained a senior developer role while supporting Help Desk, including development tickets, code reviews and mentoring junior developers through their tickets

Appian Developer II

University Of South Florida - Information Technology

06.2020 - 01.2024

Designed, developed, and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.
Created Process models, Expression Rules, Interfaces, Reports, CDT's, Data Stores, Record Types, Related Actions, Actions, Feeds, Documents, Groups and User management extensively on several of these applications.
Updated old code bases to modern development standards, improving functionality.
Created several record types for many of these applications with summary, views and related actions.
Have done upgrades for simple to complex Appian server architectures from 18.1 to 23.4.
Have setup MySQL and MS SQL Server on Appian and also worked on Appian environment transfer from MySQL to SQL Server.
Wrote several stored procedures and wrote scripts to be run as an overnight process to update large databases stored on same server as well as multiple servers.
Knows how to monitor various server log files and how to interpret them.
Worked on Production tickets which range from simple to complex investigations.

Education

Bachelor of Arts - Mathematics

University of South Florida

Tampa, FL

06-2020

Skills

Application Development: Appian (183 - 264), Oracle SQL
Technical Support: JIRA, Github
Program Testing Software: FitNesse
Documentation: Confluence, LucidChart
Data-driven technical analysis
API management

Technical troubleshooting expertise
UI design and execution
Team management experience
Code optimization
Agile methodologies

Accomplishments

Obtained Appian Lead Developer certification within 3 years of employment.
Served as Lead Developer on AI Chatbot, Microsoft Graph API and OneUSF projects.
Provided enhancements which reduced the number of clicks within Appointment Scheduling application.
Designed a new user experience for Applicant Portal application condensing to 1 page.

Certification

Appian Lead Certification

Skills

Appian, SAIL, Process Models, Records, CDTs, Expression Rules, Interfaces, Web API's, Connected Systems, Integrations, Confluence, Lucid Chart, FitNesse, MySQL, database tables, database views, database stored procedures, documentation, Agile, Scrum, JIRA, user stories, Tomcat, training materials, troubleshooting, upgrades, production support, production deployments

Languages

English

Native or Bilingual

Timeline