Karydme Santibanez
Pasadena,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Insurance Agent
Amtex Auto Insurance
Houston, TX
10.2023 - Current
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Provided customers with information regarding plan features, pricing, and availability.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Personal Trainer
Fitness Connection
Pasadena, TX
02.2021 - Current
- Demonstrated safe and proper exercise techniques to clients.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Resolved member and guest complaints or notified supervisor for solutions.
- Explained and demonstrated fitness and conditioning techniques and movements.
Salesperson
GNC Live Well
Houston, TX
11.2021 - 02.2022
- Developed key customer relationships to increase sales.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Presented products and services to prospective and existing customers to meet client needs.
Cashier/Waitress
Ricos Nopalitos restaurant
Houston, TX
01.2020 - 10.2020
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Dr. Lewis Career And Technical High School
Houston, TX04.2020
Skills
- Personal Training Techniques
- Motivational
- Goal Setting and Planning
- Leadership Skills
- Sales Presentations
- Customer Service
- Safe Food Handling
- Payment Processing
- Cash Handling
- Computer and Microsoft Office Skills
- Organizational and Planning Skills
- Lead Development
Languages
English
Spanish
Timeline
Insurance Agent
Amtex Auto Insurance
10.2023 - Current
Salesperson
GNC Live Well
11.2021 - 02.2022
Personal Trainer
Fitness Connection
02.2021 - Current
Cashier/Waitress
Ricos Nopalitos restaurant
01.2020 - 10.2020
High School Diploma -
Dr. Lewis Career And Technical High School
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