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Karyme Collazo
Oklahoma City
Summary
Hardworking Sales Associate committed to driving high sales through effective customer relationship management and problem resolution. Demonstrated resourcefulness and productivity by excelling in time management and efficient task completion. Focused on continuous process improvement and team success while adapting to fast-paced environments.
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
6
6
years of professional experience
Work History
Amazon associate
Amazon
Okc
06.2022 - Current
- Managed inventory levels to ensure product availability and reduce stock discrepancies.
- Ensured compliance with company safety regulations at all times while on the job.
- Operated equipment such as scanners and scales correctly during checkout process.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Collaborated with cross-functional teams to streamline operational processes and enhance efficiency.
- Facilitated communication between departments to address issues and improve service delivery.
- Conducted regular audits of operational procedures to maintain compliance with company standards.
- Analyzed customer feedback to identify areas for service improvement and product enhancement.
- Collaborated with other departments to ensure successful product launches.
- Implemented strategies to take advantage of new opportunities.
Restaurant Busser
Fuzzy Taco Shop
Oklahoma City
04.2021 - 06.2022
- Assisted servers by delivering food and beverages promptly.
- Cleared and reset tables quickly for incoming guests.
- Delivered exceptional customer service during high-volume shifts, enhancing guest experiences in fast-paced operations.
- Wiped down tables, removed trash, and cleared dirty plates to ensure a clean, welcoming dining environment.
- Maintained cleanliness in dining area and service stations.
- Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
- Greeted customers and provided menus; took beverage orders and delivered drinks.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Stocked service stations with ice, napkins and straws.
- Stocked ice bins with fresh ice cubes throughout the day as needed.
- Wiped down and cleaned chairs, booths, and highchairs.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Collaborated with team members to ensure efficient service flow.
- Effectively multitasked within fast-paced environment.
- Addressed guest complaints promptly to uphold customer satisfaction and foster positive dining experiences.
- Participated in ongoing training to enhance job skills and knowledge.
- Participated in team meetings to discuss service improvements and guest feedback.
- Followed up with customers regarding their satisfaction with services provided.
- Helped employees complete required activities during peak periods.
- Notified manager of issues with equipment or breakage.
- Handled cash payments accurately following established procedures.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
- Provided assistance to other employees when needed during peak business hours.
- Collaborated with team members to ensure efficient service flow.
Manager on Duty
Golden Chick
Okc
04.2020 - 04.2021
- Supervised daily operations to ensure efficient service delivery.
- Managed staff schedules to optimize workforce coverage during peak hours.
- Resolved customer complaints to enhance guest satisfaction and loyalty.
- Trained new employees on food safety and customer service standards.
- Interacted with customers regularly to ensure their needs were met.
- Responded to customer questions regarding products, prices and availability.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Conducted inventory checks to maintain adequate stock levels for operations.
- Monitored compliance with health regulations in food handling and preparation areas.
- Inspected facilities regularly to ensure compliance with health codes and regulations.
- Audited cash registers at the end of each shift for accuracy.
- Assigned tasks to employees and monitored progress of projects.
- Delegated tasks among team members according to their strengths and abilities.
- Provided guidance and support to team members when needed.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Education
Santa Fe South
Oklahoma City, OKSome College (No Degree) - Health And Fitness
Oklahoma City Community College
Oklahoma City, OKSome College (No Degree) - Radiologic Technology
Rose State College
Oklahoma City, OKSome College (No Degree) - Preprofessional
OSU-OKC
Oklahoma City, OKSkills
- Inventory management
- Operational compliance
- Customer service
- Loss prevention
- Time management
- Process improvement
- Problem solving
- Effective communication
- Written communication
- Oral communication
- Cross-functional collaboration
- Staff supervision
- Team building
- Conflict resolution
- Relationship building
- Triaging
- Basic accounting
- Record and file management
- Reliable and punctual
- Workplace safety
- Health compliance
- Health documentation
- Medical terminology
- Basic life support
- Attention to detail
- Empathy and understanding
- Emotional awareness
- Bedside manner
- Strategy development
- Decision-making
- Multitasking and organization
- Courteous and professional
- Emotional awareness
- Bedside manner
Languages
Spanish
Native/ Bilingual
Italian
Limited
American Sign Language
Limited
Affiliations
Babysitting, weightlifting, gardening, reading, researching, running, cooking, baking, learning new languages
Timeline
Amazon associate
Amazon
06.2022 - Current
Restaurant Busser
Fuzzy Taco Shop
04.2021 - 06.2022
Manager on Duty
Golden Chick
04.2020 - 04.2021
Santa Fe South
Some College (No Degree) - Health And Fitness
Oklahoma City Community College
Some College (No Degree) - Radiologic Technology
Rose State College
Some College (No Degree) - Preprofessional
OSU-OKC
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Amazon associate Restaurant BusserManager on DutyWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
On-SiteLocation: Oklahoma City, OK
Open to relocation: Yes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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