Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karyn Arana

Poughkeepsie

Summary

Dynamic professional with a proven track record at Auto Trends, excelling in customer relations and front desk operations. Skilled in data entry and organization, I effectively managed multi-line phone systems and enhanced client engagement. Known for a positive demeanor and strong communication skills, I consistently fostered welcoming environments and resolved customer issues efficiently.

Dedicated Activities Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

24
24
years of professional experience

Work History

Receptionist/Accounts Manager

Auto Trends
01.2017 - Current
  • Greeted visitors promptly, ensuring a welcoming environment
  • Managed multi-line phone system, directing calls efficiently
  • Scheduled appointments using office management software
  • Maintained organized filing system for client records
  • Assisted with administrative tasks to support office operations
  • Provided information to clients regarding services and policies
  • Performed basic clerical duties including data entry and correspondence
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.

Activities Assistant

Baptist Home At Brookmeade
12.2013 - 07.2016
  • Developed and implemented engaging activities for diverse groups, enhancing participation and enjoyment.
  • Collaborated with team members to plan and coordinate events tailored to residents' interests and needs.
  • Assisted in evaluating activity outcomes, providing feedback for continuous improvement of programs.
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Engaged residents through events, small groups, and personal attention.
  • Increased social interaction among residents through facilitating group activities and fostering a sense of community.
  • Maintained cleanliness standards within activity spaces through diligent organization efforts and adherence to infection control protocols.
  • Documented preferences and helped develop relevant activities.
  • Fostered positive, energetic environment, leading to increased participation in group events.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Transported and escorted program participants to and from activities and on field trips.

Sales Associate/Baker's Assistant

Walmart
02.2002 - 07.2010
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Managed inventory levels, ensuring optimal stock availability and reducing outages.
  • Utilized point-of-sale systems to process transactions accurately and swiftly.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Wrapped, boxed and weighed bakery department products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Oversaw daily baking operations, ensuring adherence to quality standards and safety protocols.
  • Trained and mentored junior bakers, promoting skill development and teamwork within the department.
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Operated cash registers and processed payments accurately.
  • Customized cake designs according to customer requests, increasing satisfaction and repeat business.
  • Cleaned and maintained kitchen equipment and oven.
  • Followed food safety standards when handling ingredients.
  • Operated ovens and bakery equipment to prepare products according to recipes.

Education

Associate of Arts - Liberal Arts

Dutchess Community College
Poughkeepsie, NY
05-2001

High School Diploma -

Ketcham High School
Wappingers Falls, NY
06-1994

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Document management
  • Calendar management
  • Professional demeanor
  • Front desk operations
  • Positive and professional
  • Multitasking and prioritization

Languages

Spanish
Elementary

Timeline

Receptionist/Accounts Manager

Auto Trends
01.2017 - Current

Activities Assistant

Baptist Home At Brookmeade
12.2013 - 07.2016

Sales Associate/Baker's Assistant

Walmart
02.2002 - 07.2010

Associate of Arts - Liberal Arts

Dutchess Community College

High School Diploma -

Ketcham High School

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