Karyn Etapa

• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Distributed business cards outside of salon to generate new business.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Mixed pigments and used proper techniques to achieve desired color.
• Recorded notes for future reference about customer preferences and services delivered.
• Resolved guest complaints about service or style.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Determined appropriate hair treatments based on conditions and textures.
• Educated customers on products to maximize benefits.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Answered phone calls and emails to schedule client appointments.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Styled hair, makeup and nails for customers for special events and occasions.
• Developed loyal following of clients by providing high-quality services.
• Developed creative techniques to provide clients with latest hairstyles.
• Demonstrated thorough knowledge of all salon products and services.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Offered professional cuts, color services and extensions to salon customers.
• Used social media platforms to promote salon and services.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Provided pre- and post-service consultations to accurately assess clients' needs.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.
• Utilized latest techniques in balayage, ombre, highlights and color correction.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Maintained regular client list and successfully handled walk-in customers.
• Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.

Took Extensive Aveda training. In salon educators, and multiple Aveda training shows at Mahaffey Theater in St.Petersburg, FL.

I originally started using Aveda in 1993.

• Utilized latest techniques in balayage, ombre, highlights and color correction.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Counted and documented opening and closing cash amounts daily.
• Educated customers on products to maximize benefits.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.

• Counted and documented opening and closing cash amounts daily.
• Completed safety training and certifications to minimize risk of infection or injury to customers.

Creation is the salon I started working at right after of Cosmo school