Karyn Newton
Rochester NH,NH
Summary
Proven to enhance customer satisfaction and boost sales at Frisbie Memorial Hospital, I bring a blend of exceptional customer service and organizational abilities. Skilled in cash register operation and inventory management, my adaptability and professionalism have consistently contributed to the success and efficiency of each role undertaken, demonstrating a solid work ethic and integrity.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Cashier
MARKET BASKET SUPERMARKET
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Gift Shop Assistant Manager/Sales Associate
FRISBIE MEMORIAL HOSPITAL
01.2020 - 09.2020
- Trained new employees on store policies, procedures, and best practices, contributing to their smooth integration into the team.
- Enhanced customer satisfaction by providing personalized product recommendations and advice.
- Implemented loss prevention measures by monitoring security cameras and conducting regular spot checks on high-value items.
- Processed customer transactions accurately, handling cash and credit card payments securely.
- Expanded revenue streams by suggesting new products relevant to customer interests.
- Answer phone calls in a timely manner
- Assisted in maintaining accurate financial records by reconciling daily sales reports with cash drawer counts regularly.
- Developed marketing strategies that increased gift shop visibility and awareness.
- Promoted special offers and discounts to encourage additional purchases.
- Established rapport with repeat customers, offering personalized service that fostered loyalty towards the gift shop brand.
- Boosted sales through effective visual merchandising and attractive product displays.
- Handled customer returns or exchanges professionally while adhering to company policy guidelines.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Receptionist
YORK HOSPITAL (YORK PLASTIC SURGERY/ ADVANCED GYN)
01.2011 - 09.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
ASSESSING CLERK
CITY OF PORTSMOUTH-ASSESSING
09.1998 - 04.2011
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted with onboarding of new employees.
Education
High School Diploma -
Portsmouth High School
Portsmouth, NH06.1969
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Money Handling
- Professionalism and Courtesy
- Organizational abilities
- Cash Register Operation
- Conflict Resolution
- Staff Training
- Inventory Management
- Decision Making Aptitude
- Retail Merchandising
- Drawer balancing
- Purchase assistance
- Honest and Dependable
- Professionalism
- Team Collaboration
- Creative Thinking
- Adaptability and Flexibility
Certification
Certificate: NH State Statues, UNH, Durham, NH
Timeline
Cashier
MARKET BASKET SUPERMARKET
11.2023 - Current
Gift Shop Assistant Manager/Sales Associate
FRISBIE MEMORIAL HOSPITAL
01.2020 - 09.2020
Receptionist
YORK HOSPITAL (YORK PLASTIC SURGERY/ ADVANCED GYN)
01.2011 - 09.2011
ASSESSING CLERK
CITY OF PORTSMOUTH-ASSESSING
09.1998 - 04.2011
High School Diploma -
Portsmouth High School
Similar Profiles
Jake MassoJake Masso
Catering Delivery Driver at Market Basket Gourmet Market and Catering CompanyCatering Delivery Driver at Market Basket Gourmet Market and Catering Company
Sikemi A. AjalaSikemi A. Ajala
Supermarket Cashier at "A" Square Food Basket Continental SupermarketSupermarket Cashier at "A" Square Food Basket Continental Supermarket
Neeraj KumarNeeraj Kumar
Business Head at Supermarket Grocery Supplies Pvt. Ltd (Big Basket)Business Head at Supermarket Grocery Supplies Pvt. Ltd (Big Basket)
Spencer LemelinSpencer Lemelin
Junior Engineer, R&D Department at Thompson/Center ArmsJunior Engineer, R&D Department at Thompson/Center Arms
Ken ToribioKen Toribio
NOC Engineer at BreezelineNOC Engineer at Breezeline