Karyn Shales

• Performed market research in multiple cities and states to gather feedback on various market trends
• Identified survey needs and specific requirements by consulting with clients.
• Trained new interviewers on effective interviewing practices and protocols.
• Maintained organized records of interview schedules and participant information.

• Coordinated comprehensive travel itineraries for clients, optimizing accommodations, transportation, and activities for enhanced client satisfaction.
• Established quality assurance protocols during booking process to ensure accuracy and client confidence.
• Identified potential issues promptly and devised proactive solutions to mitigate risks and maintain seamless travel experiences.

• Oversee daily operations to ensure seamless event execution.
• Planned destination events, managing all aspects of client and guest requirements.
• Developed and implemented design strategies tailored to client visions.
• Conducted post-event assessments, coordinating teardown and vendor follow-up.
• Managed event budgets, ensuring accurate planning and reconciliation.

• Managed multiple tasks simultaneously while meeting strict deadlines.
• Provided exceptional customer service to high-profile clientele through prompt response to requests.
• Followed safety protocols diligently when handling chemicals and hazardous materials.
• Communicated job progress effectively with supervisors, addressing issues proactively.
• Maintained clearance for high-security areas to ensure compliance.

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