Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karyna Gonzalez

Milford,DE

Summary

Business Administration with cum laude honors graduate with knowledge in financial management, strategic planning, and organizational leadership. Experience in customer service, administrative support, and team-based projects. Skilled in budgeting, data analysis, and continuous improvement across areas like marketing, human resources, and operations. Communicative, adaptable, and proactive, with the ability to lead teams, make practical decisions, and contribute to the growth of any organization

Overview

7
7
years of professional experience

Work History

Assistant

My sister's fault
Milford, DE
06.2023 - Current
  • Assisted in the development of new policies and procedures to improve operational efficiency.
  • Assisted with set up for social events and food deliveries.
  • Reviewed and approved vendor invoices.
  • Coordinated support to facilitate general office operations.
  • Stocked inventory and ordered office and kitchen supplies.
  • Handled confidential information with discretion and integrity.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Assistant in the area of Bakery and Kitchen.

Administrative Assistant

Lifting Hands International Ministry, INC.
Non- Profit Organization, DE
08.2021 - Current
  • Provided administrative support to the management team, including scheduling meetings, organizing events, and handling correspondence.
  • Maintained and updated databases, ensuring accurate records of donations, volunteers, and program participants.
  • Assisted in preparing reports, presentations, and promotional materials for fundraising efforts and community outreach initiatives.
  • Coordinated logistics for events and workshops, including venue bookings, materials preparation, and participant communication.
  • Responded to inquiries from donors, volunteers, and community members, providing information and fostering positive relationships.
  • Collaborated with team members to streamline office processes, improving overall efficiency and organizational operations.

Assistant Manager

Shore Stop 237
Milford, DE
06.2018 - 05.2020
  • Oversaw daily store operations, ensuring smooth and efficient workflow while maintaining high standards of customer service and operational quality.
  • Coordinated and trained staff, delegating tasks effectively and fostering a collaborative, high-performance work environment.
  • Managed inventory control, conducting regular stock checks, placing orders, and ensuring product availability.
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience.
  • Contributed to performance reports, analyzed key metrics, and worked closely with management to implement process improvements and enhance customer satisfaction.

Education

BBA - Management

Ana G. Mendez University
Orlando, FL
05-2025

Skills

  • Microsoft Office Suite
  • Operations management
  • Financial reporting
  • Database creation
  • Identifying risks
  • Office 365
  • Positive and professional
  • Administrative tasks
  • OneDrive for business administration
  • Bilingual Spanish and English
  • Customer service
  • Relationship building
  • Administrative duties

Timeline

Assistant

My sister's fault
06.2023 - Current

Administrative Assistant

Lifting Hands International Ministry, INC.
08.2021 - Current

Assistant Manager

Shore Stop 237
06.2018 - 05.2020

BBA - Management

Ana G. Mendez University