Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Karyna Sanchez

Menifee,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. The aim is to attain a position in a growth-oriented company where strong organizational and technical skills will contribute to the company's success. Seeking a position that will allow the continuing development of my abilities.

Overview

20
20
years of professional experience

Work History

Onboarding Specialist

OptimisPT
2023.03 - Current

Help introduce people to the company's operations. Coordinating and conducting new client orientation sessions, providing an overview of the company's mission, vision, and policies. Serving as a point of contact for new clients, addressing their questions and concerns and managing the onboarding process.

Client Relations Representative (Contractor)

Accelerated Revenue Management
2019.08 - Current

Build relationships with clients by providing exceptional customer service. Understand the clients needs, concerns and address them professionally.
Gave clients accurate information about services, policies and databases.
Handle client inquiries and help resolve complaints or issues with their database. Provide advice, or redirect clients to useful resources in the company's knowledge base. Follow up on client documentation for proper maintenance of accounts.

Client Relations Lead

Accelerated Revenue Management
2017.06 - 2019.08

Establish, develop, and nurture lasting relationships with customers. Create strategies to generate revenue. Act as the primary point of contact for teams concerns. Work with various internal teams to ensure client satisfaction. Manage productivity between Client relations support team. Managed the teams calendar along with the Client Relations Manager calendar.

Front Office Assistant/Medical Records

Rancho Physical Therapy
2013.11 - 2017.06

Performed a variety of clerical tasks, such as filing, copying, and organizing paperwork. Answering patient calls, scheduling patients and checking in new patients. Verified insurance benefits and eligibility on a daily basis via phone.

Gather patient information by collecting demographic information via electronic chart. Maintained master patient index by completing an assigned portion of the daily audit trail. Initiate the medical record by creating and processing the patient care record folder.

Medical Records/File Clerk

Corona Family Care
2008.09 - 2010.03

Organized and archived records and documents. Makes copies of paperwork and distributed as needed. Retrieved data and files for other departments and personnel. Used alphabetical and numerical systems to organize paper and electronic records documents. Gather patient information by collecting demographic information via electronic chart. Maintained master patient index by completing an assigned portion of the daily audit trail. Initiate the medical record by creating and processing the patient care record folder.

Cashier

Mega Tom's Burgers
2005.01 - 2005.06

Assist customers in the in-store check-out process. Main cashier duties and responsibilities included ringing up food orders, bagging items, taking drive thru orders, honoring coupons, collecting payment, and giving appropriate change.

Principal/Teacher Assistant

Elsinore High School
2004.01 - 2005.01

Help teachers prepare lesson materials. Set up and tidy classrooms.
Watch, record and report the progress students make.

Nursing Asst Trainee

Sun City Convalescent Ctr
2004.01 - 2005.01

Provided physical support to assist patients/residents in performing daily living activities, including rising out of bed, bathing, dressing, feeding, toileting, walking or exercising, social actions or rehabilitation programs; turns or re-positions bedridden; records vital signs, height and weight.

Education

Some College (No Degree) - Business Administration And Management

Mt. San Jacinto College
Menifee, CA

Some College (No Degree) - Billing & Ins

Cerritos, CA

High School Diploma -

Elsinore High School
Wildomar, CA
06.2005

Certified Nursing Assistant

Ortega High School
Lake Elsinore, CA
01.2005

Application/Business

Elsinore High School
Wildomar, CA
06.2004

Skills

  • Excel Publisher MS Word
  • Answer Phones Scheduling Cash Handle Order Entry
  • Deliveries Copies F ax File
  • Medical Records Ins Verification EMR System Ins Payer Logins

Additional Information

  • EFT/ERA/EDI enrollments Waystar/AMD/Kareo/Patiently Speaking Payer(EDI) enrollments documents/applications Optimis DUX, AMD and Waystar Logins Claims Printing AMD/DUX Adding Alternates (AMD/Grid)-FLOATER FIX-Rancho Scanning Lockbox or paper EOBs Schedule interviews and maintain calendar for Supervisors Schedule sta meetings Route external clients email Prepare memos, emails, reports and other correspondence for Director of Operations Write and edit documents from letters to reports and instructional documents Create and maintain filing systems, both electronic and physical

Timeline

Onboarding Specialist

OptimisPT
2023.03 - Current

Client Relations Representative (Contractor)

Accelerated Revenue Management
2019.08 - Current

Client Relations Lead

Accelerated Revenue Management
2017.06 - 2019.08

Front Office Assistant/Medical Records

Rancho Physical Therapy
2013.11 - 2017.06

Medical Records/File Clerk

Corona Family Care
2008.09 - 2010.03

Cashier

Mega Tom's Burgers
2005.01 - 2005.06

Principal/Teacher Assistant

Elsinore High School
2004.01 - 2005.01

Nursing Asst Trainee

Sun City Convalescent Ctr
2004.01 - 2005.01

Some College (No Degree) - Business Administration And Management

Mt. San Jacinto College

Some College (No Degree) - Billing & Ins

High School Diploma -

Elsinore High School

Certified Nursing Assistant

Ortega High School

Application/Business

Elsinore High School
Karyna Sanchez