Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karyna Velasco

Lynwood,CA

Summary

Dynamic Plumbing Technician with a proven track record at Adeedo Plumbing, excelling in plumbing repairs and customer service. Adept at problem-solving and client management, I enhance operational efficiency and client satisfaction. Committed to compliance and safety, I leverage attention to detail to deliver exceptional results in high-pressure environments.

Overview

4
4
years of professional experience

Work History

Plumbing Technician

Adeedo Plumbing
Los Angeles
02.2025 - Current
  • Installed plumbing systems for residential and commercial buildings, ensuring compliance with local codes and standards.
  • Repaired leaks and clogs in plumbing fixtures and pipes, restoring functionality and preventing further damage.
  • Delivered customer service during service calls and consultations, addressing client concerns and enhancing satisfaction.

Asset Protection Specialist

Home Depot
Inglewood
02.2024 - Current
  • Prevented theft and fraud while ensuring compliance with safety programs, contributing to reduction in store loss.
  • Observed, investigated, and detained individuals committing criminal acts, facilitating authorities in maintaining store security.
  • Monitored store premises to prevent theft and ensure safety.
  • Conducted investigations into suspicious activities and incidents.
  • Collaborated with law enforcement on security matters and reports.

Customer Service

Home Depot
Hyde Park
02.2023 - 02.2024
  • Delivered fast, friendly service by assessing customer needs and providing tailored assistance.
  • Greeted customers, recommended merchandise based on preferences, and ensured successful transactions in department.
  • Developed customer service strategies to improve customer relations.
  • Provided constructive feedback to customer service management.
  • Investigated complex customer service issues using internal resources.

Front Desk Associate

Altamonte
Altamonte, Florida
10.2022 - 12.2022
  • Engaged with customers to support membership sales efforts and enhance customer relationships.
  • Answered phone inquiries to deliver timely and effective customer service.
  • Scheduled appointments and classes to ensure smooth operations and client satisfaction.
  • Processing payments and maintaining accurate records.

Education

High School Diploma -

Vista High School
Lynwood
06-2022

Skills

  • Plumbing repairs
  • Plumbing software
  • Inventory management
  • Data Entry
  • Data analysis
  • Problem solving
  • Attention to detail
  • Customer service
  • Client management
  • Team collaboration
  • Multitasking
  • Communication
  • Active listening

Languages

English

Timeline

Plumbing Technician

Adeedo Plumbing
02.2025 - Current

Asset Protection Specialist

Home Depot
02.2024 - Current

Customer Service

Home Depot
02.2023 - 02.2024

Front Desk Associate

Altamonte
10.2022 - 12.2022

High School Diploma -

Vista High School
Karyna Velasco