Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Karyssa Marie Contreras

Garland,Texas

Summary

Energetic, fast learning and class of 2021 Hillcrest High School graduate looking to inject herself into the workforce. As a recent High School graduate I took the road less traveled by also graduating with my Associate in Applied Sciences degree. As I continue my education I do want to gain real-life experience by joining a company that sees value in my work ethic. My future goals include going to UTD to become a Digital Marketer and an intricate part of the next generation of the workforce. Although I am young I am eager to learn and be part of a team to help in the success of the company

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Admin /Marketing Assistant

Dallas Dodge Chrysler Jeep Ram
Dallas, Texas
04.2023 - Current
  • Developed and maintained relationships with key stakeholders in the industry.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted in developing marketing materials such as flyers, posters and brochures to promote events.
  • Coordinated activities with other offices within the agency as well as external organizations to facilitate program objectives.
  • Operated equipment and machinery according to safety guidelines.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Recognized by management for providing exceptional customer service.
  • Maintained accurate records of deliveries including delivery times, dates and addresses.
  • Assisted with menu planning for special occasions or functions.

SEO Intern

TNT Dental
Richardson, Texas
09.2021 - 04.2023
  • Created an inclusive environment for diverse learners with various backgrounds and abilities.
  • Gathered information from callers quickly and accurately using active listening skills.
  • Inspired hard-working and quality-focused production team and maintained discipline through enforcement of company policies.
  • Provided leadership and direction to motivate department associates.
  • Utilized basic computer skills such as Microsoft Office Suite for day-to-day operations.
  • Successfully completed the Google Analytics certification course

Customer Service Associate

Home Depot
Garland, Texas
02.2021 - 06.2021
  • Provide effective customer service to all customers
  • Assist customers with placing instore and online orders
  • Handling returns, exchanges, and purchases
  • Assist with putting merchandise back
  • Organizing and maintaining work area sanitized
  • Handling multiple phone calls.

Hostess

Gloria's Latin Cuisine
Garland, Texas
09.2019 - 06.2020
  • Provided effective customer service to all customers
  • Maintain a clean area
  • Assisted customer to their tables
  • Handling to go / curbside orders
  • Fast paced environment.

Education

Associates of Science -

Richland Community College
Dallas, Texas
08.2022

Applied Science of Electrical Engineering Technology Associates Degree -

Richland Community College
Dallas, Texas
06.2021

High School Diploma -

Hillcrest High School
Dallas, Texas
06.2021

Skills

  • Fast learner
  • Basic computer skills
  • Team player
  • Team Leader
  • Problem solver
  • Communication
  • Listening
  • Hard-working
  • Google Analytics
  • Project Support
  • Customer Service
  • SEO Optimization
  • Calendar Management
  • Records coordination
  • Event Coordination
  • Administrative Support
  • Social Media Posts

Certification

  • Google Analytics

References

References available upon request.

Timeline

Sales Admin /Marketing Assistant

Dallas Dodge Chrysler Jeep Ram
04.2023 - Current

SEO Intern

TNT Dental
09.2021 - 04.2023

Customer Service Associate

Home Depot
02.2021 - 06.2021

Hostess

Gloria's Latin Cuisine
09.2019 - 06.2020

Associates of Science -

Richland Community College

Applied Science of Electrical Engineering Technology Associates Degree -

Richland Community College

High School Diploma -

Hillcrest High School
Karyssa Marie Contreras