Optimistic, hardworking candidate with proven relationship-building and time management skills in a fast paced environment. Six years of experience in customer service. Successful at handling a large volume of diverse people while managing multiple priorities with a positive attitude. Strives to maintain high quality standards in patient care as well as when collecting, labeling, and processing specimens. Looking for an opportunity to grow and make valuable connections.
Work History
PSR II Phlebotomist
2 Years
Quest Diagnostics | 10.2024 - Current
Performed specimen collections following established procedures for a variety of tests.
Handled difficult draws, including pediatric, geriatric, and hard sticks.
Prepared specimens for transport and testing, including labeling, centrifuging, splitting and storage.
Performed accurate data entry for patient registration, test order entry, and billing information.
Remained compliant to protocols and confidentiality of patient information.
Phlebotomist Trainee
1 Month
Doctor's Hospital Baptist Health | 08.2024 - 09.2024
Verified patients' identification for proper sample collection.
Collected blood samples using vacutainer tubes, tourniquets, butterfly needles, and straight needles.
Ensured proper storage of blood samples, maintaining sample integrity for reliable test outcomes.
Utilized electronic health records systems for test documentation and information sharing among medical professionals.
Followed established safety protocols and standards to minimize risk of infection and injury.
Bartender
9 Months
Outback Steakhouse | 09.2023 - 06.2024
Accurately followed recipes/product directions for mixing cocktails.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Ensures a clean, sanitized and well stocked bar
Adheres to all company safety and sanitation policies and procedures.
Bartender
1 Year 8 Months
T.G.I Fridays | 10.2021 - 06.2023
Cultivated warm relationships with regular customers.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Operated cash register and Point of Sale(POS) system.
Server
8 Months
Chili's Grill & Bar | 01.2021 - 09.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Operated POS systems.
Cashier/Shift Lead
1 Year 3 Months
Wingstop | 03.2019 - 06.2020
Helped customers find specific products and answer questions. Resolved customer complaints and reported back to the manager.
Trained new team members.
Education
Associate of Science - Radiologic Technology
Florida National University | Hialeah, FL
High School Diploma
Terra Environmental Research Institute | Miami, FL | 06.2018