Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Kasandra Aguila

Quest Diagnostics
Miami,FL
1
Certification
8
years of professional experience

Optimistic, hardworking candidate with proven relationship-building and time management skills in a fast paced environment. Six years of experience in customer service. Successful at handling a large volume of diverse people while managing multiple priorities with a positive attitude. Strives to maintain high quality standards in patient care as well as when collecting, labeling, and processing specimens. Looking for an opportunity to grow and make valuable connections.

Work History

PSR II Phlebotomist

2 Years
Quest Diagnostics | 10.2024 - Current
  • Performed specimen collections following established procedures for a variety of tests.
  • Handled difficult draws, including pediatric, geriatric, and hard sticks.
  • Prepared specimens for transport and testing, including labeling, centrifuging, splitting and storage.
  • Performed accurate data entry for patient registration, test order entry, and billing information.
  • Remained compliant to protocols and confidentiality of patient information.

Phlebotomist Trainee

1 Month
Doctor's Hospital Baptist Health | 08.2024 - 09.2024
  • Verified patients' identification for proper sample collection.
  • Collected blood samples using vacutainer tubes, tourniquets, butterfly needles, and straight needles.
  • Ensured proper storage of blood samples, maintaining sample integrity for reliable test outcomes.
  • Utilized electronic health records systems for test documentation and information sharing among medical professionals.
  • Followed established safety protocols and standards to minimize risk of infection and injury.

Bartender

9 Months
Outback Steakhouse | 09.2023 - 06.2024
  • Accurately followed recipes/product directions for mixing cocktails.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Ensures a clean, sanitized and well stocked bar
  • Adheres to all company safety and sanitation policies and procedures.

Bartender

1 Year 8 Months
T.G.I Fridays | 10.2021 - 06.2023
  • Cultivated warm relationships with regular customers.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Operated cash register and Point of Sale(POS) system.

Server

8 Months
Chili's Grill & Bar | 01.2021 - 09.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Operated POS systems.

Cashier/Shift Lead

1 Year 3 Months
Wingstop | 03.2019 - 06.2020
  • Helped customers find specific products and answer questions. Resolved customer complaints and reported back to the manager.
  • Trained new team members.

Education

Associate of Science - Radiologic Technology

Florida National University | Hialeah, FL

High School Diploma

Terra Environmental Research Institute | Miami, FL | 06.2018

Skills

Venipuncture (straight and butterfly needle)
Capillary puncture
Specimen Handling
Patient Care
Active listening
Proficient in Word and Excel
Data entry
Bilingual

Certification

Certified Phlebotomy Technician (PH1)-MedCA

BLS Certification

Timeline

PSR II Phlebotomist

Quest Diagnostics
10.2024 - CurrentRead More

Phlebotomist Trainee

Doctor's Hospital Baptist Health
08.2024 - 09.2024Read More

Bartender

Outback Steakhouse
09.2023 - 06.2024Read More

Bartender

T.G.I Fridays
10.2021 - 06.2023Read More

Server

Chili's Grill & Bar
01.2021 - 09.2021Read More

Cashier/Shift Lead

Wingstop
03.2019 - 06.2020Read More

Terra Environmental Research Institute

High School Diploma
Read More

Florida National University

Associate of Science from Radiologic Technology
Read More
Kasandra Aguila