Kasandra Alicea
Lake,FL
Summary
Adept Baker with a proven track record at Publix, excelling in customer satisfaction and team collaboration. Mastered food safety and sanitation, enhancing product quality and workplace standards. Skilled in bread making and inventory management, significantly contributing to waste reduction and efficiency. Fluent in Spanish, ensuring diverse customer engagement and service excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Baker
Publix
07.2016 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained and supervised new employees on bakery operations and procedures.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Replenished bakery items in display cases.
Education
High School Diploma -
Santaluces High School
Lantana, FL06.2018
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Kitchen Safety
- Cleanliness standards
- Quality Control
- Management
- Bread Making
- Product presentation
- Opening and closing duties
- Waste Reduction
- Portion Control
- Minimize ingredient waste
- Order Taking
- Conversant in Spanish
- Inventory
- Phone orders
- Quality Evaluation
Languages
Latin
Limited Working
Timeline
Baker
Publix
07.2016 - Current
High School Diploma -
Santaluces High School
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