Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kasandra Andrade

Houston,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Regal Cinemas
04.2023 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Increased customer loyalty and retention.

Front Desk Receptionist

Clinica Del Sol
03.2021 - 11.2023
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Printed prescription requests and queries in compliance with practice protocol.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Education

Associate of Science - Biology

Houston Community College
Houston, TX
05.2025

High School Diploma -

Harmony School Of Ingenuity-Houston
Houston, TX
06.2020

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Positive Attitude
  • Punctual and Reliable
  • Flexible Schedule
  • Team Management
  • Product restocking
  • Motivational Skills
  • Multi-tasking skill

Languages

Spanish
Native or Bilingual

Timeline

Cashier Team Lead

Regal Cinemas
04.2023 - Current

Front Desk Receptionist

Clinica Del Sol
03.2021 - 11.2023

Associate of Science - Biology

Houston Community College

High School Diploma -

Harmony School Of Ingenuity-Houston

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Kasandra Andrade