Kasandra Barrera
Kailua
Summary
Student Nurse with experience in clinical healthcare settings, prepared for this role. Strong ability to adapt to changing needs and collaborate effectively with teams. Skilled in patient care, medical terminology, and basic clinical procedures. Reliable and results-driven, with focus on achieving positive health outcomes and maintaining high standards in all tasks. Experienced with patient care and psychiatric support, providing consistent and compassionate assistance. Utilizes therapeutic techniques and crisis management skills to ensure patient well-being. Knowledge of patient observation and healthcare collaboration, ensuring comprehensive and effective care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Paramedical Assistant
Hawaii State Hospital
10.2025 - Current
- Providing direct patient care within a hospital/medically focused setting.
- Frequent interpersonal interactions with patients and active participation as part of a nursing or treatment team.
- Performing hands-on care and supporting tasks that rely on practical knowledge of clinical techniques, medical procedures, and safety protocols.
- Utilizing strong teamwork skills, collaborating closely with nurses, providers, and other healthcare professionals to deliver quality, patient-centered care.
- Observing and reporting of a variety of physical and/or mental symptoms and conditions.
Case Manager
Hawaii Surrogacy
12.2023 - 10.2024
- Managing all aspects of the relationship with surrogates and IP clients.
- Collecting and inputting information into Orchid database.
- Arranging for travel and accompanying surrogates on medical appointments
- Being the surrogate’s coordinator and advisor available 24/7 for surrogate journey support.
- Frequently visiting and forming strong communications with local IVF clinics and other 3rdparty reproductive service companies.
- Building long-term relationships with trusted partners to serve potential intended parents and surrogates.
- Developing good relationships with high potential candidate leads from social media, referrals and advertisements.
- Identifying and conducting initial screenings.
- Hosting regular surrogate information sessions, utilizing and developing personal network of referral partners.
- Following up, communicating, and coordinating with 3rd parties such as clinics, law firms, and other donor and surrogacy agencies to ensure smooth operations and experience for all parties.
- Auditing case schedules to maintain continuity of care for quality assurance.
Starbucks Barista
Target
11.2022 - 12.2023
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security.
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
- Assist guests with general questions about Target.
Human Resources Assistant
Amazon
04.2021 - 10.2022
- Taking ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.
- Serving as the first point of contact for Leave, Disability, and Accommodation related inquiries, including but not limited to case intake, general policy questions, documentation, next steps and requirements to expedite the process.
- Resolved such inquiries by referring to available documentation e.g. frequently asked questions and standard operating procedures – escalate when these cannot be resolved.
- Built customer trust through empathetic, personalized conversations.
- Received queries via phone, email or chat and log contacts into the shared service case management system.
- Worked closely with partner teams to keep up to date on process changes, partner for quick resolution of cross-functional issues, and consult to improve processes.
Education
Bachelor's degree - Nursing
Hawaii Pacific University
Honolulu, HI05-2026
Associate of Applied Science - undefined
San Joaquin Delta College
06.2023
Skills
- Customer service
- Clinical care
- Human resources
- Medical terminology
- Patient service
- Organizational skills
- Microsoft Office
- Communication skills
- Computer skills
- Typing
- Clerical experience
- Case management
- POS
Certification
BLS/ACLS
Timeline
Paramedical Assistant
Hawaii State Hospital
10.2025 - Current
Case Manager
Hawaii Surrogacy
12.2023 - 10.2024
Starbucks Barista
Target
11.2022 - 12.2023
Human Resources Assistant
Amazon
04.2021 - 10.2022
Associate of Applied Science - undefined
San Joaquin Delta College
Bachelor's degree - Nursing
Hawaii Pacific University