Kasandra Cooper

• Entered and maintained accurate data in company databases to support operational efficiency.
• Reviewed documents for accuracy and completeness, ensuring compliance with company standards.
• Processed high volumes of data requests, contributing to timely project completion.
• Assisted in training new team members on data entry procedures and software usage.
• Utilized spreadsheet software for data analysis and reporting tasks, enhancing workflow efficiency.
• Collaborated with cross-functional teams to resolve discrepancies and improve data integrity.
• Implemented organizational systems for electronic files, improving retrieval speed and accuracy.
• Monitored data entry processes to identify areas for improvement, increasing overall productivity.

• Assisted customers with product inquiries and resolved issues efficiently.
• Processed transactions accurately using point-of-sale systems.
• Maintained product knowledge to provide accurate recommendations.
• Collaborated with team members to improve customer satisfaction scores.
• Handled customer complaints and escalated complex issues when necessary.
• Supported inventory management by restocking shelves and organizing displays.

Detailed oriented and reliable professional with experience handling sensitive information in fast paced environments. Brings a strong focus on accuracy, organization, and following established procedures. Known for staying focused during repetitive tasks, learning new systems quickly, and keeping things compliant and secure.

Review forms and documents for accuracy and completeness.

Manages multiple tasks while meeting productivity goals.

Follow instructions and workflow processes.

Maintains privacy standards when working with sensitive data.

Uses computer systems to enter, update and verify information.

Works independently with minimal supervision.

Reviewed customer return forms and order documentation for accuracy before submission. Entered detailed order adjustments and refund notes into the system using internal tools. Followed process checklist to verify account information and flag issues. Handled sensitive purchase data with discretion in alignment with company policy. Stayed on top of weekly accuracy goals while working independently from home. Participated in internal quality checks to help reduce common input errors.