KASANDRA ENRIQUEZ
Los Angeles,CA
Summary
Dynamic Brand Representative at Hollister.Co with a proven track record in enhancing customer experiences through exceptional service and product knowledge. Skilled in team collaboration and problem-solving, I effectively engage customers and drive sales while maintaining visual standards. Bilingual and adaptable, I thrive in fast-paced environments, ensuring customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Brand Representative
Hollister.Co
Ontario, California
08.2025 - Current
- Engaged customers by delivering product knowledge and personalized fashion advice to enhance shopping experience.
- Promoted positive company image through exceptional customer service interactions.
- Provided customer service support by responding to customer inquiries via email or phone call.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Maintained store visual standards and organized product displays to attract customers.
- Employed basic selling techniques to engage with customers.
Thrift Store Volunteer
2nd Chance Thrift Store
Upland, CA
06.2024 - 09.2024
- Transported large items, including couches, beds, and tables, from donation sites to store, ensuring timely availability of inventory.
- Delivered customer service by answering phones and responding to inquiries, enhancing customer experience.
- Recommended and located merchandise based on customer desires, facilitating informed purchasing decisions.
- Organized thrift store shelves, racks and display cases according to size, color or type of item.
- Priced merchandise using established guidelines.
Education
Bachelor of Arts - Psychology
University of California, Los Angeles
Los Angeles, CA06-2028
High School Diploma -
Chaffey High School
Ontario, CA05-2024
Skills
- Brand promotion
- Product demonstrations
- Customer engagement
- Customer service
- Team collaboration
- Time management
- Multitasking
- Organization
- Adaptability
- Problem-solving
- Bilingual
Languages
Native/ Bilingual, Native/ Bilingual
Activities
- UCLA Latine Film & Theater Association - Collaborate with peers to promote Latine voices in film and theater; assist with events, screenings, and discussions centered on cultural representation and the arts.
- Photography - Skilled in editing and composition; enjoy creative projects and capturing moments at events.
- Family Business Assistant / Grandma's Catering - Help with food preparation, packaging, and small event setups; gained experience with time management.
Timeline
Brand Representative
Hollister.Co
08.2025 - Current
Thrift Store Volunteer
2nd Chance Thrift Store
06.2024 - 09.2024
Bachelor of Arts - Psychology
University of California, Los Angeles
High School Diploma -
Chaffey High School