Recent graduate with foundational knowledge in Social Work and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ongoing Case Manager
Fond Du Lac County Department Of Human Services
05.2024 - Current
Maintained strict confidentiality while handling sensitive client information and records.
Identified resources and made appropriate referrals for clients to achieve their goals.
Enhanced client satisfaction by effectively managing cases and consistently meeting deadlines.
Provided ongoing support to families post-investigation, monitoring progress towards established goals and adjusting case plans as needed.
Established rapport with diverse clientele by displaying empathy, cultural sensitivity, and active listening skills.
Performed home visits regularly to monitor progress in the implementation of case plans and assess ongoing safety concerns.
Developed strong rapport with clients through empathetic listening and clear communication, fostering trust during difficult situations.
Contributed to a positive work environment by offering support to colleagues during challenging cases or situations.
Child Welfare Intern
Fond Du Lac County Department Of Human Services
01.2024 - 05.2024
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Optician
Shopko Optical
10.2022 - 08.2024
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Special Education Paraprofessional
Waupun Area School District
04.2019 - 08.2020
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Collaborated with teacher to create customized classroom environment integral to students' needs.
After-School Tutor
Waupun Area School District
09.2018 - 03.2019
Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Provided homework assistance using specific curriculum and materials.
Boosted students'' confidence in their abilities through positive reinforcement and constructive feedback.
Education
Masters - Social Work
UW Milwaukee
Milwaukee, WI
05.2026
Bachelor of Social Work - Social Work
Marian University
Fond Du Lac, WI
05.2024
High School Diploma -
Waupun Area Senior High School
Waupun, WI
05.2020
Skills
Case analysis
Client Advocacy
Assessment skills
Motivational Interviewing
Case Documentation
Quick Learner
Teamwork and Collaboration
Certification
Basic Intake Worker Training
Timeline
Ongoing Case Manager
Fond Du Lac County Department Of Human Services
05.2024 - Current
Child Welfare Intern
Fond Du Lac County Department Of Human Services
01.2024 - 05.2024
Optician
Shopko Optical
10.2022 - 08.2024
Special Education Paraprofessional
Waupun Area School District
04.2019 - 08.2020
After-School Tutor
Waupun Area School District
09.2018 - 03.2019
Masters - Social Work
UW Milwaukee
Bachelor of Social Work - Social Work
Marian University
High School Diploma -
Waupun Area Senior High School
Basic Intake Worker Training
Similar Profiles
Naomi DefoeNaomi Defoe
Public Health Nurse at Fond du Lac Human ServicesPublic Health Nurse at Fond du Lac Human Services