Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Managed all maintenance requests from tenants in a timely manner.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Processed evictions when necessary in accordance with state laws and procedures.
Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
Developed and implemented effective leasing strategies to maximize occupancy rates.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Assistant Manager
The Habit Burger Grill
Corona, CA
9/1/2018 - 03.2022
On a day to day basis at The Habit as a manger i withhold these responsibilities of monitoring peer to peer communication, and I manage a strict workflow to ensure high health and safety standards in the kitchen and on the restaurant floor for more than 1000 customers a day. For after hour upkeep I manage and count the daily revenue to keep stats fresh and ensure we meet sales for the day. Working at the habit for 3 and half years has taught me how to exceed customer service and satisfaction. It has held me to the highest responsibilities of taking hold leadership in a restaurant.
Education
Norco High School
Norco, CA
05-2018
Skills
Leasing and sales
Legal knowledge
Lease Renewals
Rent collection
Customer service-focused
Skilled multi-tasker
Adaptable
Knowledge of leasing and market conditions
Task Delegation
Workload Management
Accomplishments
September 2018 I got hired at The Habit as my first job as a cashier to work my way up through all the positions to get promoted to Assistant Manager and given the opportunity to open travel to different locations to assist in training for new store openings.
March 2022 getting hired as a Leasing Professional in a new industry coming from the fast food industry to get promoted within a year to Assistant Property Manager.
Certification
Annual Fair Housing Certification - Greystar Learning and Development