Kasandra Nevarez
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Experienced Representative fluent in English and Spanish. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking Relationship Manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success over 4 years.
Overview
7
7
years of professional experience
Work History
Relationship manager
Barclays
Las Vegas
06.2022 - Current
- Developed and maintained a strong knowledge for TSYS
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
- Collaborated with internal teams to develop strategies that would increase customer engagement levels.
- Generated reports regarding customer interactions, performance metrics, revenue goals.
- Monitored competitor activities and evaluated their strengths and weaknesses against our own business objectives.
- Resolved escalated customer issues efficiently and effectively within established timelines.
Licensed Sales Agent
Allstate
Las Vegas, NV
02.2019 - 03.2020
- At Allstate Insurance, as a licensed sales agent. My everyday tasks are to come to work on time to be available for any incoming clients as well as calls. My job as a licensed agent is to provide all the proper and best insurance coverage for your vehicle, home, toys, and most importantly your family and your well being with life insurance. Having the ability to multitask I am able to get you different quotes for all your needs with an estimate amount. My job is to also keep up with my clients to advise them of any changes gapping to their policies as well as any changes in increased premiums through the state.
Education
High School Diploma -
Veterans tribute career and technical academy
Las Vegas, NV06.2017
Skills
- Communication
- TSYS
- Organization
- Self motivated
- Clientele
- Team player
- Bilingual
- Adaptable
- Insurance sales
- Telemarketing
- Customer relationship management
- Service support
- Client engagement
- Risk management
Languages
Spanish (Native)
Native or Bilingual
Portuguese
Elementary
Timeline
Relationship manager
Barclays
06.2022 - Current
Licensed Sales Agent
Allstate
02.2019 - 03.2020
High School Diploma -
Veterans tribute career and technical academy