Kasandra Onderko
Austin,TX
Summary
Skilled Executive Assistant with a proven track record of creating order out of chaos and implementing innovative systems to enhance efficiency. Extensive experience in executive support, excelling in managing complex schedules, coordinating high-level projects, and streamlining office operations. Commitment to optimizing workflows and able to anticipate and address the needs of senior executives to consistently drive success and productivity in fast-paced environments. Eager to leverage expertise in organizational management and problem-solving to contribute to strategic goals.
Overview
8
8
years of professional experience
Work History
Executive Assistan
ServiceMaster Commercial Cleaning & Maintenance
2018.09 - Current
- 5 years remote and 1 year in office.
- Supported Chief Executive Officer, Chief Financial Officer, Director of Sales, and Director of Operations.
- Screened calls and emails and initiated actions to respond or direct messages.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled confidential and sensitive information with discretion and tact.
- Facilitated training and onboarding for incoming office staff.
Catering Manager
Blue Baker
2016.07 - 2020.06
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Secured new clients and accounts by analyzing and catering products to specific needs.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Managed a staff of 2-5 employees focused on catering daily while helping support prep and front of house teams.
Education
Bachelor of Arts - Rhetoric And Composition
Texas A&M University
College Station, TX05.2022
High School Diploma -
College Station High School
College Station, TX05.2015
Skills
- Customer Service
- Executive Support
- Staff Management
- Strategic Planning
- Project Management
- Document Preparation
- Presentation Development
- Meticulous attention to detail
- Meeting & Conference Planning
- Experience with Slack & Notion
- QuickBooks/Salesforce/Fieldpulse
- Schedule & Calendar Management
- Advanced MS Office & Google Suites
Personal Projects
MVVN - Manager
June 2023 - Present
- Handled booking and contract negotiations
- Organized show, tour, and practice schedules across performing members in 3 different cities
- Branding, promoting, & built industry relations
Mr. Kat - Manager
January 2024 - Present
- Handled temp and permanent member recruiting and negotiated current member disputes
- Kept track of band expenses, budgeted for equipment, merch and show expenses, handled venue and member payouts
- Organized show and practice schedules across performing members in 2 different cities
Timeline
Executive Assistan
ServiceMaster Commercial Cleaning & Maintenance
2018.09 - Current
Catering Manager
Blue Baker
2016.07 - 2020.06
Bachelor of Arts - Rhetoric And Composition
Texas A&M University
High School Diploma -
College Station High School
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