Summary
Overview
Work History
Education
Skills
Timeline
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Kasandra Pickett

Summary

Professional with strong background in administrative support, ready to excel in front office environment. Known for exceptional organizational skills, effective communication, and reliability in handling diverse tasks. Demonstrates collaborative spirit, adaptability to changing demands, and consistent focus on achieving team goals. Proficient in managing schedules, maintaining records, and providing courteous customer service.

Overview

17
17
years of professional experience

Work History

Crew Member

McDonald's
11.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Office Secretary

Preferred Landscaping
07.2021 - 10.2024
  • Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
  • Responded to inquiries from callers seeking information.
  • Reduced office supply costs through diligent inventory management and vendor negotiations.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Landscaper

Preferred Landscaping
11.2017 - 07.2021
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.

Caterer

Corning Catering
08.2008 - 09.2017
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
  • Set up and disassembled food service stations, equipment and furniture per contract specifications.

Education

GED -

Corning Painted Post East High School
Corning NY
06-2010

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Attention to detail
  • Customer engagement

Timeline

Crew Member

McDonald's
11.2024 - Current

Office Secretary

Preferred Landscaping
07.2021 - 10.2024

Landscaper

Preferred Landscaping
11.2017 - 07.2021

Caterer

Corning Catering
08.2008 - 09.2017

GED -

Corning Painted Post East High School

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