Proven track record of enhancing customer satisfaction and team efficiency, notably at Uber Technologies Inc. Skilled in navigation and safety protocols, alongside a positive attitude and exceptional teamwork abilities. Achieved zero accidents and increased delivery efficiency, demonstrating a commitment to excellence and a knack for fostering trust-based relationships. These skills and ability to remain determined had been acquired from time spent at Grass Valley Air Attack base from where I earned a Private Pilot’s License (making me the youngest licensed female aviator at the time, and earning some fifteen minutes of fame in my high school the day after I passed my check ride, landing me on the front page of The Union newspaper) to establishing stellar client relationships during years working in retail. I would have to say, however, that I gained the most effective customer service skills while working for Nordstrom and at the Bavaria Resort and Spa in Southern California.
* Boosted sales by consistently engaging with customers and addressing their needs effectively.
* Created and built effective product displays, including award winning windows during Nevada City’s Annual Teddy Bear Convention, and various motorcycle related events such as the Christmas Toy Drives
* Demonstrated flexibility with returning to work for the fine retail shop upon returning/visiting from college for extended periods of time, prior to simply moving onward and upward to a higher paying retail sales position which included personal shopping for Nordstrom, primarily working in Women’s Shoes
Greeted customers and helped with product questions, selections, and purchases.