Kasandra Schwerk
Lakewood,NY
Summary
Dynamic leader with a proven track record at SchwerkIt Health and Wellness, enhancing member satisfaction and boosting sales through innovative marketing strategies and personalized fitness programs. Skilled in team collaboration and effective communication, adept at fostering community engagement and driving referrals. Expertise in company standards enforcement and developing tailored fitness assessments, achieving significant client retention and satisfaction.
Overview
19
19
years of professional experience
Work History
Fitness Manager
SchwerkIt Health and Wellness
02.2020 - Current
- Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Enhanced member experience by addressing concerns promptly and professionally, resulting in higher satisfaction ratings.
- Boosted membership sales by implementing targeted marketing strategies and hosting open house events.
- Organized special events such as charity runs and fitness challenges, increasing community engagement and brand visibility.
- Established partnerships with local businesses to offer exclusive discounts or services for gym members.
- Maintained clean and safe facilities by enforcing strict health guidelines, reducing injury rates among clients.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Supported enrollees in fitness program services by encouraging participation in Zumba, yoga and other beneficial workout classes.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Led group training sessions focused on functional movement patterns, improving participants'' overall strength and mobility levels.
- Analyzed member usage data to inform strategic decisions, tailoring offerings to peak usage times and preferences.
- Provided individualized fitness assessments, program designs and nutrition counseling services.
Waitress
Truffle Honey
08.2024 - 12.2026
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
Personal Trainer
Forge Health and Wellness
03.2016 - 09.2020
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Designed specific workout systems for individual clients based on performance ability.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Collaborated with other fitness professionals to design effective cross-training programs.
- Organized fun and engaging gym challenges to foster camaraderie among members and promote healthy competition.
- Assisted in the development of gym-wide events, increasing overall membership engagement.
- Cultivated strong relationships with clients, resulting in high rate of referrals and new business.
- Organized outdoor fitness boot camps to provide clients with diverse and challenging workout environments.
- Offered nutritional guidance to complement fitness programs, contributing to improved client health outcomes.
- Enhanced gym community engagement by organizing and leading group fitness challenges and events.
- Demonstrated proper form and technique to prevent injury.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Implemented new and creative exercise routines to keep participants motivated.
- Motivated participants through one-on-one instruction and positive feedback.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Adapted classes to meet needs of participants with varying fitness levels.
- Used music to motivate and energize classes.
- Assisted with marketing and promoting of classes and services.
- Utilized effective record-keeping system for tracking customer information.
- Promoted fitness classes to boost gym attendance.
In-Home Babysitter
Kasandra
02.2016 - 02.2017
- Assisted parents with improving their work-life balance by providing reliable and flexible childcare services.
- Promoted healthy habits among children through the preparation of nutritious meals and snacks.
- Enhanced safety measures within the household by performing regular safety checks on toys, furniture items or potential hazards in indoor/outdoor play areas.
- Supported children''s emotional well-being through active listening, empathy, and gentle guidance during difficult situations.
- Maintained open lines of communication with parents regarding each child''s progress, challenges, concerns or special needs.
- Managed schedules effectively, ensuring timely transportation to extracurricular activities, appointments, and school functions.
- Implemented consistent routines for homework completion, mealtime, bedtime, and morning preparations to promote structure in daily life.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Monitored children's play activities to verify safety.
After-School Program Leader
Ymca Lakewood
05.2013 - 01.2016
- Monitored student safety while conducting indoor or outdoor activities.
- Created fun, age-appropriate activities for school-age children.
- Managed behavioral issues and used positive behavior strategies for groups of up to Number students.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
- Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
- Selected nutritious snacks and educational toys for students.
- Improved child engagement with well-crafted lesson plans and interactive learning sessions.
- Organized and led recreational activities that promoted physical health and teamwork.
- Developed and coordinated after-school programs and activities.
- Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
Shift Leader
Ritas
06.2008 - 06.2009
Education
Associate Of Applied Arts - Early Childhood Care And Education
Jamestown Community College
Jamestown, NY05.2013
Skills
- Company standards enforcement
- Team collaboration
- Effective communication
- Verbal and written communication
Timeline
Waitress
Truffle Honey
08.2024 - 12.2026
Fitness Manager
SchwerkIt Health and Wellness
02.2020 - Current
Personal Trainer
Forge Health and Wellness
03.2016 - 09.2020
In-Home Babysitter
Kasandra
02.2016 - 02.2017
After-School Program Leader
Ymca Lakewood
05.2013 - 01.2016
Shift Leader
Ritas
06.2008 - 06.2009
Associate Of Applied Arts - Early Childhood Care And Education
Jamestown Community College
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